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Limited Access To Internet With 8.1......In Fact No Access


presser

New Member
Posts
1
#1
I bought a Medion Laptop 5 months ago running Windows 8.1 with no problems at all.
I hadn't got it switched on for a couple of weeks until Sunday past.
But I could not connect to the internet.It said I had limited access to the net but I have none at all.
I reverted back to factory settings not once but twice but still the same problem.Switched the router on and off numerous times.Every other internet based appliance in the house is working perfectly.I took it down to a friends house and connected first time.I know this is a Windows 8.1 problem as I have trawled through the internet seeking a solution.Every conceivable solution I have seen,ihave tried but with no luck.
Can anyone at all help me .Getting desperate now.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Medion

CountryBumkin

Gv me thumbs-up if I help
Power User
Posts
123
#2
"Limited" access usually means you can connect to an internal network (LAN) but not the an external network (a WAN i.e. Internet).

You can go to the Control Panel >Network & Sharing Center. Does it show the map with a "red X" before the Internet icon?
If so, click on it and let the troubleshooter start.
Maybe you need to use the "Connect to a Network" setup choice.
Are you trying to connect only by Wi-Fi, or did you also try with Ethernet cable connected to laptop?
 

My Computer

System One

  • OS
    Win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HTPC: Custom built
    CPU
    intel i5-2400
    Motherboard
    Gigabyte GA-Z68MX-DS2H
    Memory
    16GB Corsair DDR3-1600
    Graphics Card(s)
    on-board HD3000
    Sound Card
    On-board
    Monitor(s) Displays
    Samsung 32" LED
    Hard Drives
    eight HGTS Deskstar NAS, 3TB
    seven WD Red NAS, 3TB
    one Seagate ES.2, 1TB
    one 64GB SSD
    PSU
    Corsair 750W
    Case
    Li-Lian case with SuperMicro hotswap backplane
    Cooling
    Case 4 6" fans, stock CPU cooler
    Other Info
    Two 3-Ware (LSI) model 9650SE-8LPML RAID cards.
#3
Umm what service provider are you using for your internet.??
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy 700-414
    CPU
    Intel Core i5 4570 3.20ghz
    Memory
    12 gigabyte
    Graphics Card(s)
    INTEL HD 4600
    Monitor(s) Displays
    Pavilion 22bw
    Screen Resolution
    1920 x1080
    Hard Drives
    2TB
    PSU
    460w
    Keyboard
    Hp Wireless cichlet style
    Mouse
    Logitech m 100
    Internet Speed
    Charter Cable Wireless
    Browser
    INTERNET EXPLORER 11
    Antivirus
    NORTON 360

sml156

Member
Member
Posts
115
#4
Could you post a screenshot of the following command
ipconfig /all

It would also help if you could also post a screenshot from one of your computers that has a working connection,

If your not sure how to post a screenshot their is a tutorial here
It might be easier for you post one of these way's
ipconfig /all > ipconfig.txt
This will create a text file on your C: drive called ipconfig.txt and you could copy and paste the results into your post

ipconfig /all | clip
This will copy the output to the clipboard and when you answer just paste it to the forum
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro + 8.1 pro and 7 Utimate
    Computer type
    PC/Desktop
    CPU
    i3 2.53GHz

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