In some of the answers given from the Google search one that stands out is there might be metadata info with profile needs that the viewer can't process. You could try to strip any profile requirements from the file if present, or... drop a portable viewer like IrfanView or XnView on your system and see if either of these programs can display the image properly. The portableapps format apps can be easily removed if you don't want to keep them - delete the folder and its contents. I think a simple first step would be to see if another viewer can display the image.
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