tomneumark
New Member
- Messages
- 5
Hi,
I was hoping somebody would help me as this problem has been driving me a bit crazy.
I had Windows Vista installed, and have done a clean install of Windows 8.1, but exactly the same problem occurs.
Every few days, my internet will cut. There are no error messages, my network icon says I have internet access. When I use a browser, there are no error messages but links when clicked just fail to respond. When I type in a search in the search bar and press enter, nothing happens.
I generally hibernate the laptop, as I often have open word documents and internet tabs that I like to keep in front of me, rather than starting from scratch each day. If I reboot the computer, the internet returns. I have tried to run "ipconfig /flushdns" "netsh winsock reset catalog", but they require a reboot, and a reboot without doing these things always works anyway.
Any help with keeping my internet on would be greatly appreciated!
When I run trouble shooting, the following error message appears:
Your computer appears to be correctly configured, but the device or resource (Microsoft Corporation) is not responding Detected Detected
Contact your network administrator or Internet service provider (ISP) Completed
Windows can't communicate with the device or resource (Microsoft Corporation). The computer or service you are trying to reach might be temporarily unavailable.
I ran ipconfig and get the following:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : TOMSLAPTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-23-4E-FD-98-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-21-9B-E9-97-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-21-5C-A0-A6-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fc26:a398:fd48:deec%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Jumatano, Aprili 23, 2014 6:38:08 AM
Lease Expires . . . . . . . . . . : Alhamisi, Aprili 24, 2014 6:38:08 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 50340188
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-96-89-7C-00-21-9B-E9-97-3A
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{2DAFE680-8388-439E-8BB3-3715DE829159}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:c46:2b03:3f57:fef9(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c46:2b03:3f57:fef9%18(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 301989888
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-96-89-7C-00-21-9B-E9-97-3A
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Windows\system32>
Thanks, Tom
I was hoping somebody would help me as this problem has been driving me a bit crazy.
I had Windows Vista installed, and have done a clean install of Windows 8.1, but exactly the same problem occurs.
Every few days, my internet will cut. There are no error messages, my network icon says I have internet access. When I use a browser, there are no error messages but links when clicked just fail to respond. When I type in a search in the search bar and press enter, nothing happens.
I generally hibernate the laptop, as I often have open word documents and internet tabs that I like to keep in front of me, rather than starting from scratch each day. If I reboot the computer, the internet returns. I have tried to run "ipconfig /flushdns" "netsh winsock reset catalog", but they require a reboot, and a reboot without doing these things always works anyway.
Any help with keeping my internet on would be greatly appreciated!
When I run trouble shooting, the following error message appears:
Your computer appears to be correctly configured, but the device or resource (Microsoft Corporation) is not responding Detected Detected
Contact your network administrator or Internet service provider (ISP) Completed
Windows can't communicate with the device or resource (Microsoft Corporation). The computer or service you are trying to reach might be temporarily unavailable.
I ran ipconfig and get the following:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : TOMSLAPTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-23-4E-FD-98-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-21-9B-E9-97-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-21-5C-A0-A6-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fc26:a398:fd48:deec%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Jumatano, Aprili 23, 2014 6:38:08 AM
Lease Expires . . . . . . . . . . : Alhamisi, Aprili 24, 2014 6:38:08 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 50340188
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-96-89-7C-00-21-9B-E9-97-3A
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{2DAFE680-8388-439E-8BB3-3715DE829159}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:c46:2b03:3f57:fef9(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c46:2b03:3f57:fef9%18(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 301989888
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-96-89-7C-00-21-9B-E9-97-3A
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Windows\system32>
Thanks, Tom
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Dell XPS M1330