Hello,
Firstly I'm no computer expert atall so I might be showing my ignorance here.
I've just got a Sony Vaio with windows 8 which initially worked ok, but now won't connect to the internet atall, either with the ethernet cable or on wi-fi. Windows diagnosis does nothing.
It was working fine until I installed Bullguard anti-virus, which I tried uninstalling but the internet still wouldn't work thereafter. The cable connection DID work whilst the wireless didn't, but no both don't - so I'm kinda stuck. I don't know it the Bullguard thing's coincidence or not? I've checked the firewall isn't blocking anything it shouldn't. I haven't had the opportunity to test on another network.
I'm writing this on my windows 7 Vaio, which still works ok. However, periodically throughout the day a small yellow exclamation mark appears over the signal bars on the bottom right of the screen and the internet is lost for a few moments. (The connection problem persisted on an old modem with a different ISP - but as I write, the old machine works, the windows 8 one doesn't).
Any help would be great, as I'm stumped and have a new computer I can't use
Cheers all,
Harry
Firstly I'm no computer expert atall so I might be showing my ignorance here.
I've just got a Sony Vaio with windows 8 which initially worked ok, but now won't connect to the internet atall, either with the ethernet cable or on wi-fi. Windows diagnosis does nothing.
It was working fine until I installed Bullguard anti-virus, which I tried uninstalling but the internet still wouldn't work thereafter. The cable connection DID work whilst the wireless didn't, but no both don't - so I'm kinda stuck. I don't know it the Bullguard thing's coincidence or not? I've checked the firewall isn't blocking anything it shouldn't. I haven't had the opportunity to test on another network.
I'm writing this on my windows 7 Vaio, which still works ok. However, periodically throughout the day a small yellow exclamation mark appears over the signal bars on the bottom right of the screen and the internet is lost for a few moments. (The connection problem persisted on an old modem with a different ISP - but as I write, the old machine works, the windows 8 one doesn't).
Any help would be great, as I'm stumped and have a new computer I can't use
Cheers all,
Harry
My Computer
System One
-
- OS
- windows 7 and windows 8