missourian1
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I have searched the forums and have found a lot info that is close to what I need, but not exactly what I need. Here is my situation.
I purchased a Samsung NP9000X3A notebook from an individual a couple of weeks ago and he claimed to have just installed a clean copy of Windows 8 Pro w/ MC (W8) on it. Got home and it seemed to be fine, although I am/was unfamilar with W8. I don't recall how I got to it, but shortly after I started messing with it I figured out I could upgrade to 8.1 and did. After that I started trying to install programs. I ran into issues with 2 programs in partiucular, Office 2010 produced an Error 1935, and HP's printer driver program produced a fatal error and msi.netdevicemanager40 error.
From my internet reseach the office 2010 issue appears to be a .net framework issue that most say is only resolved by reinstalling the W8. The problem is that both the Product Key that he (the seller) gave me and the one I pulled off the PC with Belarc (they are the same) is an Anytime Upgrade Key and not the Windows 8/8.1 Key.
I have spent time chatting with and talking to MS trying to resolve the issue without reinstalling, but to this point they are no help, and I really feel a clean install is the way to go.
To top things off, I would revert to Windows 7, but the Product Key on the bottom of the PC is damaged, and I have been bouncing between Samsung and MS trying to get a W7 key.
I would prefer to stay at W 8.1 if I can, but I'm not sure how to do it.
I have an ISO of W8 and created a bootable USB drive and tried to install W8, but the Anytime Upgrade Key will not work for installination. I have found the generic installation Key on the forum.
CAN I USE THE GENERIC INSTALLATION KEY TO INSTALL WINDOWS 8 AND THEN ACTIVATE IT USING THE WINDOWS ANYTIME UPGRADE KEY? Or possibly install W8, not activate, but use the Upgrade Key to upgrade and activate W 8.1?
I purchased a Samsung NP9000X3A notebook from an individual a couple of weeks ago and he claimed to have just installed a clean copy of Windows 8 Pro w/ MC (W8) on it. Got home and it seemed to be fine, although I am/was unfamilar with W8. I don't recall how I got to it, but shortly after I started messing with it I figured out I could upgrade to 8.1 and did. After that I started trying to install programs. I ran into issues with 2 programs in partiucular, Office 2010 produced an Error 1935, and HP's printer driver program produced a fatal error and msi.netdevicemanager40 error.
From my internet reseach the office 2010 issue appears to be a .net framework issue that most say is only resolved by reinstalling the W8. The problem is that both the Product Key that he (the seller) gave me and the one I pulled off the PC with Belarc (they are the same) is an Anytime Upgrade Key and not the Windows 8/8.1 Key.
I have spent time chatting with and talking to MS trying to resolve the issue without reinstalling, but to this point they are no help, and I really feel a clean install is the way to go.
To top things off, I would revert to Windows 7, but the Product Key on the bottom of the PC is damaged, and I have been bouncing between Samsung and MS trying to get a W7 key.
I would prefer to stay at W 8.1 if I can, but I'm not sure how to do it.
I have an ISO of W8 and created a bootable USB drive and tried to install W8, but the Anytime Upgrade Key will not work for installination. I have found the generic installation Key on the forum.
CAN I USE THE GENERIC INSTALLATION KEY TO INSTALL WINDOWS 8 AND THEN ACTIVATE IT USING THE WINDOWS ANYTIME UPGRADE KEY? Or possibly install W8, not activate, but use the Upgrade Key to upgrade and activate W 8.1?