Solved IE 11 tools issue

[ectech]

I should see something if/when it ran, right?

Correct, you should see the same as you posted earlier, the only difference is this one adds an additional command.

 

[hog1340]

It hung a while then said the path wasn't right. I tried deleting and downloading a number of times, same thing. Any ideas?

 

[ectech]

Which command hung?

 

[hog1340]

when i try to run the DISM.bat, i right click, run as admin, then it just sits there. i can't click on it or anything else on the desktop until the message appears about the wrong path.

 

[ectech]

Okay, let's do one command at a time. First open an elevated command prompt and try, SFC /Scannow

After it's finished run Collect.bat again and post a fresh set of logs.

 

[hog1340]

ok
thanks

 

[hog1340]

it won't let me open the command prompt admin, just the regular one and that won't let me run the sfc /scannow?

This window opened

 

[DustSailor]

I don't want to be the bearer of bad news, but it is looking more and more like you should reinstall (which would be preferable to a repair install for sure at this point). You had quite a bit of malware that must have gone through and damaged parts of your system.

You might wait for a second opinion on this though, but consider that it will clear all of this up, allowing you to start fresh.

 

[hog1340]

I've been working with ectech, he has given me a few things to try, and that's what i am doing now. I'll let you know the outcome.
Thanks Ed

 

[DustSailor]

^ For sure! I meant that you should wait for more people to give their opinion, but I wanted to share mine. I don't want you jumping to such a big thing like a reinstall without more input. Good luck!

 

[hog1340]

And believe me your opinion is much appreciated, again thanks for all your help.

 

[my2cents]

I don't want to be the bearer of bad news, but it is looking more and more like you should reinstall

+1 on that!

 

[hog1340]

Well after many hours playing yesterday,I finally broke down and reinstalled 8. As expected everything is running fine. Thanks for all the help guys.

 

[my2cents]

Way to go hog1340!