can anyone advise please? The hard drive has failed, we have a new hard drive to put in, but need to get the recovery partition from the old drive installed and enabled so we can 'refresh' and get the system back on. Whether it will work without needing to put in a PID I don't know - the folks got the machine with Win 8.00 pre-installed so have no disk or PID - but I said I would give it a go.