How to find antivirus programs help please

argrundy

New Member
Hi,

I have been using Windows 8 for a couple of weeks now. Every now and then I get a pop up window that tells me I am running multiple antivirus programs and that this can affect the security and performance of my laptop. I have installed Bitdefender Antivirus Plus 2013 because I'd paid for this and used it on my old PC.

When I installed BD, it automatically uninstalled the supplied Norton stuff. I have also uninstalled Norton using Add or Remove Programs, Norton's own uninstall tool and I believe I've cleaned up the Registry using CCleaner (although I'm not absolutely certain what all the functions do with CCleaner).

I still get this pop up message which is worrying me. When I click on the message it then takes me to another window that prompts me to uninstall Bitdefender. But I don't want to do this, especially as I don't know what other security software is still on my laptop.

Windows Defender is turned off.

I have tried everything I can think of to try and find, somewhere on Win 8, where it tells me what antivirus software I am running but I can't find anything! Bitdefender tells me that it is running fine with no issues.

Where can I look on Win 8 to tell me what antivirus/spyware software is currently running? I have tried all the areas I can think of in the Control Panel but just can't find it. If I can find these programs, I may be able to remove whatever is causing this problem.

I have attached some screen prints if these are helpful. Any help or advice would be greatly appreciated...

Kind regards
Adam
 

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My Computer

System One

  • OS
    Windows 8

znod

New Member
Power User
Can you system restore back to before you installed BD? If yes, then do so and uninstall Norton using the uninstaller on the Norton website. Then, reinstall BD if you want.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
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    ASUS P8P67 Deluxe Rev B3
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    Dual Boot:
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    Win7 Ult RAID 0 on Caviar Black SATA 3's
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    Pioneer Blu-ray Burner/DVD Burner

argrundy

New Member
Thanks for your suggestion but I don't really want to do that as I have installed a lot of software in the last couple of weeks and I'm not sure what effect that would have.

Is there no way of actually seeing what antivirus software I'm running in Windows 8?

Kind regards
Adam
 

My Computer

System One

  • OS
    Windows 8

znod

New Member
Power User
Don't blame you, and you are very welcome. You can look at Task Manager > Processes > Apps. But, I think your system is going to require a fix beyond trashing files. You could look for old Norton Files in C: Program Files > Norton ....--assuming some type of Norton folder still is there. See if anything Norton shows up in Control Panel > Programs and Features.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

azasadny

Moved to ten*****s.com
VIP Member
Guru

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports

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