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How do I remove Bitlocker from locked laptop?

alastairjg

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On opening Asus T100T laptop, immediately after a Windows update, error message appears: Process1 Initialisation Failed. Then I am asked for a Bitlocker Recovery Key. Absolutely did not install Bitlocker. Managed to find recovery key via Microsoft account - no idea how it got there - we didn't save it.
This key worked, and operation was normal for a few days. Now am getting the same messages, and inserting the Bitlocker key has no effect - the messages just keep looping.

I have looked at the tutorials, and have used Command Prompt to turn on auto unlock
http://www.eightforums.com/tutorials/21270-bitlocker-auto-unlock-turn-off-windows-8-a.html

and to
http://www.eightforums.com/tutorials/21433-bitlocker-recovery-unlock-drive-windows-8-a.html

To no effect - the messages keep on the same cycle. Any ideas?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    ASUS T100T
    Antivirus
    AVG

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