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- 13
Windows 8.1 Pro x64
This is a significant issue and I'm having a lot of trouble finding a solution online. According most sources I look at, it seems that people are usually unable to figure out what the problem is.
I am among those people. I've tried everything that a normal user probably can try. I've checked the Device Manager, tried it with "Allow windows to turn this device off to save power" disabled for USB ports. I've tried reinstalling Windows entirely, and from different discs. All to no avail.
At this point I'm starting to suspect either my system has incompatibility with Windows 8 (my system came with 7), but Origin (my PC manufacturer) said it should be fine. It doesn't matter which USB port I put it in, the issue is still there.
The only thing I can think of now is it might be my mouse. It's an old black Dell laser mouse. But I would like to be for sure before going out and buying a new one. This seems to be a recurring issue among Windows 8 users, so I have a feeling that it may not be the mouse as much as the OS.
It often makes the sound of hardware being disconnected/reconnected as well, but not always.
Is there any way to pinpoint what the issue is?
Thanks in advance.
Edit: Updated my system info in profile.
Alex
This is a significant issue and I'm having a lot of trouble finding a solution online. According most sources I look at, it seems that people are usually unable to figure out what the problem is.
I am among those people. I've tried everything that a normal user probably can try. I've checked the Device Manager, tried it with "Allow windows to turn this device off to save power" disabled for USB ports. I've tried reinstalling Windows entirely, and from different discs. All to no avail.
At this point I'm starting to suspect either my system has incompatibility with Windows 8 (my system came with 7), but Origin (my PC manufacturer) said it should be fine. It doesn't matter which USB port I put it in, the issue is still there.
The only thing I can think of now is it might be my mouse. It's an old black Dell laser mouse. But I would like to be for sure before going out and buying a new one. This seems to be a recurring issue among Windows 8 users, so I have a feeling that it may not be the mouse as much as the OS.
It often makes the sound of hardware being disconnected/reconnected as well, but not always.
Is there any way to pinpoint what the issue is?
Thanks in advance.
Edit: Updated my system info in profile.
Alex
My Computer
System One
-
- OS
- Windows 8.1 Pro x64
- Computer type
- Laptop
- System Manufacturer/Model
- Origin - EoN 17S (2011)
- CPU
- Intel i7 Extreme 2920XM ~ 4.8Ghz
- Motherboard
- CLEVO P170HMx
- Memory
- 16GB Kingston Hyper-X @ 1600Mhz
- Graphics Card(s)
- NVIDIA GeForce 580m GTX
- Sound Card
- Realtek HD Audio
- Monitor(s) Displays
- LG FHD LED Monitor
- Screen Resolution
- 1920x1080
- Hard Drives
- OCZ Vertex 3 MAX IOPS (OS)
Seagate 750GB HDD (Storage)
- Case
- CLEVO P170HM
- Cooling
- 2x Fans
- Keyboard
- Laptop Keyboard
- Mouse
- Dell Laser Mouse
- Internet Speed
- 100Mbps / 4Mbps
- Browser
- Chrome / Firefox / IE 11
- Antivirus
- Windows Defender