1. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
If your post hasn't been answered in 48 hours, please PM one of the BSOD analysts with a link to your post.
FYI - At times we do end up 4 days behind, so please be patient with us.
2. Also, if you bump your topic, it will move you up in the "Last Post Info" queue - so it seems as if you're being helped. We generally work from the oldest post to the most recent.
3. Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please provide it when you start a topic - even if you're not experiencing BSOD's
4. Finally, we usually get busiest after "Patch Tuesday" (the 2nd Tuesday of the month). I suspect that this is mostly due to outdated drivers that aren't compatible with the new patches.
This is a "clue" - please ensure that you have ALL available Windows Updates. It may take several visits (and several reboots) to get them all.
Also, be sure you have all driver updates from the manufacturer's website.
FYI - IME this fixes most BSOD's
EDIT: I don't post the names of the analysts here as they change (and their availability changes also). Either post here, or skim the forums and look for an analyst that's active. Most of us have subscribed to this topic, so a post here will get an email sent out to the subscribers (I am one of them).
If your post hasn't been answered in 48 hours, please PM one of the BSOD analysts with a link to your post.
FYI - At times we do end up 4 days behind, so please be patient with us.
2. Also, if you bump your topic, it will move you up in the "Last Post Info" queue - so it seems as if you're being helped. We generally work from the oldest post to the most recent.
3. Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please provide it when you start a topic - even if you're not experiencing BSOD's
4. Finally, we usually get busiest after "Patch Tuesday" (the 2nd Tuesday of the month). I suspect that this is mostly due to outdated drivers that aren't compatible with the new patches.
This is a "clue" - please ensure that you have ALL available Windows Updates. It may take several visits (and several reboots) to get them all.
Also, be sure you have all driver updates from the manufacturer's website.
FYI - IME this fixes most BSOD's
EDIT: I don't post the names of the analysts here as they change (and their availability changes also). Either post here, or skim the forums and look for an analyst that's active. Most of us have subscribed to this topic, so a post here will get an email sent out to the subscribers (I am one of them).
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My Computer
System One
-
- OS
- Win8.1Pro - Finally!!!
- Computer type
- Laptop
- System Manufacturer/Model
- Samsung/NP780
- CPU
- Came with the laptop (i7 of some sort)
- Motherboard
- Pretty sure that it has one, but haven't checked inside the case!
- Memory
- upgraded to 12 gB from 8 gB
- Graphics Card(s)
- has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
- Sound Card
- I'm nearly deaf, so this isn't used often
- Monitor(s) Displays
- Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
- Screen Resolution
- 800x600
- Hard Drives
-
One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
- Switched to 500 gB Samsung 840 series SSD - WOW!!!
- PSU
- Why do we ask this for laptops?
- Case
- Silver with a neat Samsung logo
- Cooling
- sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
- Keyboard
- Microsoft Natural - the same one I've used since it orignally came out around 1995
- Mouse
- no Mouse - Trackball!!!!
- Internet Speed
- too slow when I'm waiting for a download to finish
- Browser
- Yes, I use this (Firefox mostly, w/IE next most)
- Antivirus
- Windows Defender and Windows Firewall
- Other Info
- I'm handsome and a snappy dresser :0)