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Solved Getting Macrium Reflect free working in 8.1


#1
New to this forum. I have Macrium Reflect free working on my win 7 machine and on my win 8.1. I'm using version 5.1 64 bit. I sent the exe to my brother and he got it working on his win 7 but both win 8.1 machines do not find any drives to back up except for the drive he wants to save the backup on. Anyone have an answer for this? :confused:
 

My Computer

System One

  • OS
    Win 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    intel i5
    Motherboard
    Bio Star
    Memory
    16
    Graphics Card(s)
    EVGA 550
    Hard Drives
    Two SSD
    Browser
    ie
    Antivirus
    win defender

Koukol

New Member
Posts
101
#2
I would suggest he try downloading it himself or at least reload your download.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy dv7
    Browser
    Firefox
    Antivirus
    360

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#3
I have the paid version 5 working on both of my Win 8.1 machines.

As Koukol noted, download the free version again directly to your Win 8.1 installation. But, before you install it uninstall the Macrium you have installed and reboot the PC. Then install the new download and see if that fixes it.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

popeye

New Member
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Guru
United States

Posts
3,090
#4
I have the newest free version and it is 5.3.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

MilesAhead

Eclectician
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2,130
#5
I would suggest he try downloading it himself or at least reload your download.
+1. On Macrium Reflect Free page it states the current version is
5.3.7299 (2 April 2015)


Also watch for it to be bumped up to v. 6 soon.

Edit: The reason your brother may not be able to see other drives is he may have different hardware. I have used several image backup programs from various publishers. As I change machines, even in the same make as I bought a series of HP Media Center towers over the years, I found that this imaging program would not completely work with the new machine and that one would.


The only way to know for sure is to download the various ones and try them. Also try the paid trial versions. If you find a trial version that works perfectly it may be worth buying that one. Or it may be a clue that soon their free version will inherit all the hardware support in the next release. ;)
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

popeye

New Member
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United States

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3,090
#6
I would suggest he try downloading it himself or at least reload your download.
+1. On Macrium Reflect Free page it states the current version is
5.3.7299 (2 April 2015)


Also watch for it to be bumped up to v. 6 soon.
Yep, the "About" item in Macrium shows 5.3 but is actually 5.3.7299, guess they don't bother with the last four in the display. I just hit the Check for Updates in the Other Tasks menu and it will say if the latest is installed.

Oh, it does show the last four as build number.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
#7
Thank you for all the quick responses. I have been using the 5.1 version because I thought if I updated I would then be on a 30 day trial version. In any case I updated mine today and have it running right now. I have advised my brother to uninstall the version I sent him, reboot and then install the new version 5.3.7299. It seems strange that the old version works on my laptop but not his and we both have the same make and model. I will mark as solved or post later.
 

My Computer

System One

  • OS
    Win 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    intel i5
    Motherboard
    Bio Star
    Memory
    16
    Graphics Card(s)
    EVGA 550
    Hard Drives
    Two SSD
    Browser
    ie
    Antivirus
    win defender

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#8
Thank you for all the quick responses. I have been using the 5.1 version because I thought if I updated I would then be on a 30 day trial version. In any case I updated mine today and have it running right now. I have advised my brother to uninstall the version I sent him, reboot and then install the new version 5.3.7299. It seems strange that the old version works on my laptop but not his and we both have the same make and model. I will mark as solved or post later.
Your brother might have the GPT HD in his PC and the old version might not support GPT type HD.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
#9
Yes our hardware is different because I replaced the hard drive in mine with a SSD as soon as I got it. His laptop and new desktop both have regular drives. I haven't heard from him yet but will update or mark it solved when I do.
 

My Computer

System One

  • OS
    Win 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    intel i5
    Motherboard
    Bio Star
    Memory
    16
    Graphics Card(s)
    EVGA 550
    Hard Drives
    Two SSD
    Browser
    ie
    Antivirus
    win defender

MilesAhead

Eclectician
VIP Member
Pro User
Posts
2,130
#10

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

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