Forced to Refresh after Random reboots, BSOD

Hayman19 · Feb 6, 2013

I recently built my first pc and have been running into some issues. First when leaving my pc on overnight I woke up and found it off, and multiple times have had the dialog "Your computer has ran into a problem and had to restart". Earlier today I received the BSOD and was forced to "Refresh" windows 8 as it would just reboot at the black screen with the windows logo constantly.

Now I have looked around briefly and have noticed other people having similar issues with Avast but I cannot recall if I have had these issues before I installed it or not. I am not installing Avast and will leave my PC on overnight to see if the restarts will happen again.

Basically I am just looking for some help in solving the issue as well as any advice on any problems as far as drivers go. Thanks.

usasma · Feb 6, 2013

All of the reports weren't generated. Please rerun the collection app and let it run for at least 15 minutes (or until it says it's completed). Then zip it up and upload it with your next post.

3 networking related BSOD's. One implicates Avast (the one from Sat, Feb 2) - so uninstalling it was the correct thing to do. Make sure that you have another anti-virus so you don't get infected while testing (there's several listed here: Free AntiVirus )

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Please update:
RTL8192su.sys Mon May 9 05:08:04 2011 (4DC7AEF4)
Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter Driver
http://www.carrona.org/drivers/driver.php?id=RTL8192su.sys

Please remove. I suggest the free tool at HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools
ALSysIO64.sys Sat Jul 9 20:27:45 2011 (4E18F201)
Core Temp - CPU temperature monitor
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys

Please remove - it belongs to an older CD/DVD program on your system.
PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Mon Feb  4 19:23:56.898 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020413-19656-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]1 days 14:40:20.534[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+8c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F7
  BIOS Release Date             08/21/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Feb  3 04:42:51.797 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020313-15453-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 6:25:57.440[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+8c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F7
  BIOS Release Date             08/21/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  2 12:36:20.119 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020213-26250-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 6:53:42.761[/B]
*** WARNING: Unable to verify timestamp for aswnet.sys
*** ERROR: Module load completed but symbols could not be loaded for aswnet.sys
Probably caused by :[B]aswnet.sys ( aswnet+310eb )[/B]
BugCheck [B]1E, {ffffffffc000001d, fffffa800f338116, fffffa8013643000, 2}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001E"]KMODE_EXCEPTION_NOT_HANDLED (1e)[/URL]
Arguments: 
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffffa800f338116, The address that the exception occurred at
Arg3: fffffa8013643000, Parameter 0 of the exception
Arg4: 0000000000000002, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID: [B]0x1E_c000001d_BAD_IP_aswnet+310eb[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3492[/B]
  BIOS Version                  F7
  BIOS Release Date             08/21/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Mon Feb  4 19:23:56.898 2013 (UTC - 5:00)**************************
[COLOR=RED][B]RTL8192su.sys               Mon May  9 05:08:04 2011 (4DC7AEF4)[/B][/COLOR]
[COLOR=RED][B]ALSysIO64.sys               Sat Jul  9 20:27:45 2011 (4E18F201)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)[/B][/COLOR]
L1C63x64.sys                Wed Feb 15 01:55:09 2012 (4F3B56CD)
igdkmd64.sys                Fri May 25 00:24:33 2012 (4FBF0981)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
hiber_storahci.sys          Wed Jul 25 22:30:35 2012 (5010ABCB)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
LHidFilt.Sys                Tue Sep 18 05:26:53 2012 (50583E5D)
LMouFilt.Sys                Tue Sep 18 05:26:58 2012 (50583E62)
aswrdr2.sys                 Mon Oct  8 04:23:43 2012 (50728D8F)
aswFsBlk.SYS                Tue Oct 30 18:43:04 2012 (509057F8)
aswMonFlt.sys               Tue Oct 30 18:43:09 2012 (509057FD)
aswSP.SYS                   Tue Oct 30 18:44:06 2012 (50905836)
aswSnx.SYS                  Tue Oct 30 18:44:08 2012 (50905838)
aswnet.sys                  Sun Nov  4 05:12:57 2012 (50963FA9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  2 12:36:20.119 2013 (UTC - 5:00)**************************
VBoxNetFlt.sys              Wed Dec 19 08:47:16 2012 (50D1C564)
VBoxUSBMon.sys              Wed Dec 19 08:47:17 2012 (50D1C565)
VBoxNetAdp.sys              Wed Dec 19 08:47:17 2012 (50D1C565)
VBoxDrv.sys                 Wed Dec 19 08:48:25 2012 (50D1C5A9)
[/FONT]

Hayman19 · Feb 6, 2013

Well I left it on overnight and no sign of restarts or BSOD, which I guess is a good thing. I am currently following your advice and updating and installing some of the things listed in your post.

I apologize about the files, I did let it run until I got the notification saying it was finished last time but have re run it. It said there was no dumps when I ran it this time, but have uploaded all of the files the program gave me. Thank you for your help so far.

usasma · Feb 6, 2013

No Windows Updates installed. Most systems have at least 30 or 40. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

You have a D-Link DWA-131 Wireless N Nano USB Adapter

I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

This device has problems:

PCI Simple Communications Controller PCI\VEN_8086&DEV_1E3A&SUBSYS_1C3A1458&REV_04\3&11583659&0&B0 The drivers for this device are not installed.

I suspect it's the Intel Management Engine program for your system. Please install it ASAP ( search for "Management Engine" at http://downloadcenter.intel.com )

Forced to Refresh after Random reboots, BSOD

Hayman19

New Member

usasma

Mr. Cranky Pants

Hayman19

New Member

usasma

Mr. Cranky Pants

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