Solved External Hard Drive problem

sparkleshateyou

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Hello,

So, I have these two external hdd which is working fine yesterday. Today, one of them can't be open and my pc hangs when I open My Computer, I have to unplug it. My other one is working fine and can be read perfectly. I tried changing to different ports but it is still the same, even restart my laptop but still the same. Please help, I have lots of backup files inside this hdd.

As you can see in the attachments, my hdd named W26 is working fine under drive F. My other one is just blank and can't be open and only shown as drive H. Odd thing is, the drive letter is changed to H even though it is from the same usb port, like shouldn't it be the same drive letter?
 

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Every Ext HD plugged into usb ports gets the next available drive letter from Windows -- unless it was user-assigned and is being plugged into the same usb port every time. I can't see the pics, weak eyes. Sumaria, is the suspect HD showing as RAW by any chance? If yes, you would advise him to try MiniTools Partition Wizard free, correct?
 
sparkles, with the suspect HD unplugged for now, I'm wondering if you need to create a Puppy Linux usb or dvd boot, then with the suspect HD attached, boot said usb or dvd and hopefully its file manager can read the ext HD, and if so, perhaps you can copy off all your data folders and files onto another reliable external media.
 
What does it show in disk Management?

When the hdd is plugged in, disk management window is blank. As soon as I unplug it, it refreshes. Idk what is the problem here.

Every Ext HD plugged into usb ports gets the next available drive letter from Windows -- unless it was user-assigned and is being plugged into the same usb port every time. I can't see the pics, weak eyes. Sumaria, is the suspect HD showing as RAW by any chance? If yes, you would advise him to try MiniTools Partition Wizard free, correct?

What does that do?

sparkles, with the suspect HD unplugged for now, I'm wondering if you need to create a Puppy Linux usb or dvd boot, then with the suspect HD attached, boot said usb or dvd and hopefully its file manager can read the ext HD, and if so, perhaps you can copy off all your data folders and files onto another reliable external media.

I have 0 knowledge on Linux :(
 

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