Explorer.exe crash/Bluetooth problem/BSOD - general use
So explorer.exe has been crashing once in a while after I reboot my PC from a sleep state. I tried troubleshooting it myself but to no avail. There is also a windows error in event viewer.
Problems:
Explorer.exe Freeze/hangs indefinitely, cannot restart/end task via task manager via ctr+shift+esc, or ctrl+alt+del.
Task manager may not even open at times.
Session "Ara Trace Session" failed to start with the following error 0xC0000022
Attempted Solution:
sfc /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
I've have refreshed my PC before but this has done nothing.
I do have Classic Shell installed, but I don't think it would be the problem.
Also, I do not want to reformat/refresh again if it is avoidable.
And when I mean by force shutdown I mean holding the power button for 5s+
Any advice tip or instructions to troubleshooting this is greatly appreciated so thank you in advance!
[update -20014.10.25]
Have done memtest86+, have done another round of sfc /scannow and DISM RestoreHealth.
Have recently gotten a BSOD with DPC_WATCHDOG_VIOLATION
Bluetooth has stopped working as required.
Mouse will not connect to the PC, mouse cannot be uninstalled.
So explorer.exe has been crashing once in a while after I reboot my PC from a sleep state. I tried troubleshooting it myself but to no avail. There is also a windows error in event viewer.
Problems:
Explorer.exe Freeze/hangs indefinitely, cannot restart/end task via task manager via ctr+shift+esc, or ctrl+alt+del.
Task manager may not even open at times.
Session "Ara Trace Session" failed to start with the following error 0xC0000022
Attempted Solution:
sfc /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
I've have refreshed my PC before but this has done nothing.
I do have Classic Shell installed, but I don't think it would be the problem.
Also, I do not want to reformat/refresh again if it is avoidable.
And when I mean by force shutdown I mean holding the power button for 5s+
Any advice tip or instructions to troubleshooting this is greatly appreciated so thank you in advance!
[update -20014.10.25]
Have done memtest86+, have done another round of sfc /scannow and DISM RestoreHealth.
Have recently gotten a BSOD with DPC_WATCHDOG_VIOLATION
Bluetooth has stopped working as required.
Mouse will not connect to the PC, mouse cannot be uninstalled.
Last edited:
My Computer
System One
-
- OS
- Windows 8.1 64-bit (6.3, Build 9600)
- Computer type
- Laptop
- System Manufacturer/Model
- MSI GE60 2PE Apache Pro
- CPU
- Intel 4710HQ
- Motherboard
- MSI MS-GF16 vE16GFIMS.51C
- Memory
- 8GB DDR3 -12800
- Graphics Card(s)
- Intel(R) HD Graphics 4600 / GeForce GTX 860M
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- Generic PnP Monitor
- Screen Resolution
- 1920 x 1080 (32 bit) (60Hz)
- Hard Drives
- HGST HTS721010A9E630 ( 953870MB )
- Keyboard
- SteelSeries PS2 Device | ID: MSI0007
- Mouse
- ELAN PS/2 Port Smart-Pad | ID: etd030
- Browser
- Google Chrome
- Antivirus
- Norton Internet Security