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Solved Error: 87 The online/cleanup-image/restorehealth option is


xyz

New Member
Posts
67
#1
Please note I am a complete novice - so kindly request replies to be suited - with thanks!

Windows 8.1

I did a sfc/scannow because my monitor went black a couple of time (not a monitor problem though!)

result:
Windows Resource protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\logs\CBS\CBS.log. For example C:\Windows\Logs\CBSD\CBS.log. Note that Logging is not currently supported in offline servicing scenarios.

I copied the Log to desktop, but have no idea what to look for! So it doesn't help me.

I read here on Eightforums an article from Brink about the option:

Dism /Online /Cleanup-Image /RestoreHealth

tried this but

Result:

Deployment Image Servicing and Management tool
Version: 6.3.9600.16384

Error: 87
The online/cleanup-image/restorehealth option is unknown.
For more information, refer to the help by running Dism.exe /?.

Copied the Dim Log to Desktop but I am as equally ignorant on the information within, as I am with the CBS Log

so now I have no idea what to do???

would prefer avoiding the Refresh Option (have all kinds of Software installed)

uploaded LOGS and Sniping Tool shot - Hope I am not giving sensitive info away by doing this? - If so please kindly delete

thanks for any help and advice

restore health failure.JPG
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo H430
    CPU
    i3-3220 3.3
    Memory
    8 GB
    Antivirus
    Bitdefender free

Wullail

Active Member
Pro User
Posts
467
#2
you need a space between the options....not all one long line of text.

Dism /Online /Clean-Image /RestoreHealth

afaik
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    Memory
    6 GB
    Screen Resolution
    1280 x 1024
    Hard Drives
    12 TB in 6 disks
    PSU
    TX650
    Keyboard
    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro

xyz

New Member
Posts
67
#3
thanks , running "online /cleanup-image /restorehealth" now
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo H430
    CPU
    i3-3220 3.3
    Memory
    8 GB
    Antivirus
    Bitdefender free

xyz

New Member
Posts
67
#4
restore health completed.JPG

Thanks a lot Wullail really appreciate your help

seems like everything is now okay :thumb:


Result:

The restore operation completed successfully. The component store corruption was repaired.

Question: What is (does) the "component store" and how is it likely to have been corrupted (so I can avoid this in future)?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo H430
    CPU
    i3-3220 3.3
    Memory
    8 GB
    Antivirus
    Bitdefender free

xyz

New Member
Posts
67
#5
Once again trouble with computer

Once again trouble with computer CBS result of a restorehealth run 0n 25/12/2013
 

Attachments

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo H430
    CPU
    i3-3220 3.3
    Memory
    8 GB
    Antivirus
    Bitdefender free

carr

New Member
Posts
2
#6

My Computer

System One

  • OS
    Win 7 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo ThinkPad T400
    CPU
    P8400
    Motherboard
    IBM
    Memory
    3G
    Graphics Card(s)
    GMA4500
    Browser
    FF
    Antivirus
    Windows+Malwarebytes

carr

New Member
Posts
2
#7
I recently done a post into this thread...
Cant see it. uBut if it would come back... It worked. :)
 

My Computer

System One

  • OS
    Win 7 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo ThinkPad T400
    CPU
    P8400
    Motherboard
    IBM
    Memory
    3G
    Graphics Card(s)
    GMA4500
    Browser
    FF
    Antivirus
    Windows+Malwarebytes
Posts
1
#8
I recieved the same problem but in my case: error.png
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    private
    CPU
    private
    Motherboard
    private
    Memory
    private
    Graphics Card(s)
    private
    Browser
    Mozila firefox
    Antivirus
    Windows defender, Avira