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Device manager crashes -Microsoft Management Console Error

cschodt

New Member
Hi Folks,

I can open device manager, but whenever I try any function, search for new hardware, update drivers, disable device, etc, device manager crashes with the error "Microsoft Management Console Has Stopped Working." Other Management console programs work fine (event viewer, performance monitor).

I've run sfc /scannow half a dozen times. I've run it from a clean boot, I've run it 3 times in a row, I've run it, restarted, and then run it again. No errors found.

Any ideas how to fix this?

Faulting application name: mmc.exe, version: 6.3.9600.16384, time stamp: 0x5215ef8f
Faulting module name: devmgr.dll, version: 6.3.9600.16384, time stamp: 0x5215ebc8
Exception code: 0xc00000fd
Fault offset: 0x000000000000e3a2
Faulting process id: 0x1a8c
Faulting application start time: 0x01cf8fe9848ec4a6
Faulting application path: C:\WINDOWS\system32\mmc.exe
Faulting module path: C:\WINDOWS\System32\devmgr.dll
Report Id: b0562236-fbdd-11e3-bf95-60a44c601654
Faulting package full name:
Faulting package-relative application ID:


Thanks!
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    custom
    CPU
    AMD FX-8350
    Motherboard
    Asus 990fx
    Memory
    16gb g-skill 1866
    Graphics Card(s)
    AMD Sapphire 7950
    Browser
    Firefox
    Antivirus
    Malwarebytes / Defender

Nuccii

New Member
VIP Member
Guru

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

cschodt

New Member
Ran my antivirus, TDSSKIller, and TrendMicro Housecall, and nothing turned up. This OS Install is less than a year old, and I've never detected a virus on the machine.

Is there any way to replace the mmc.exe program itself? I tried removing the dvmgr.dll and having sfc /scannow repair it, but the problem persists.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    custom
    CPU
    AMD FX-8350
    Motherboard
    Asus 990fx
    Memory
    16gb g-skill 1866
    Graphics Card(s)
    AMD Sapphire 7950
    Browser
    Firefox
    Antivirus
    Malwarebytes / Defender

Nuccii

New Member
VIP Member
Guru

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

cschodt

New Member
No luck. Followed all the step, did the repair install, and device manager is still crashing
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    custom
    CPU
    AMD FX-8350
    Motherboard
    Asus 990fx
    Memory
    16gb g-skill 1866
    Graphics Card(s)
    AMD Sapphire 7950
    Browser
    Firefox
    Antivirus
    Malwarebytes / Defender

Nuccii

New Member
VIP Member
Guru
Looks like you have no other choice but to reinstall Windows, refresh or reset. Back up your data before proceeding.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

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