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Daily-ish BSOD past few months :(


malrats

New Member
NJ

Posts
9
#1
I'm on 8.1 and it's almost always when playing World of Warcraft or sometimes just using Firefox. The most recent BSOD a minute ago was KERNEL_SECURITY_CHECK_FAILURE.

Blegh.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    i5 4670k
    Motherboard
    Gigabyte Z87X-D3H
    Memory
    16GB
    Graphics Card(s)
    MSI GTX 770
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    avast!

lifetec

New Member
Power User
Posts
660
#2
One of your dumpfiles blames Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+cf ).
Driver Description: DirectX Graphics MMS./ this is probably related to your videocards and you mentioned that the bsods mostly happens when gaming.

In your msinfo32 report i found:
<Device><![CDATA[Intel(R) HD Graphics 4600]]></Device>
<PNP_Device_ID><![CDATA[PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10]]></PNP_Device_ID>
<Error_Code><![CDATA[This device is disabled.]]></Error_Code>
.

Why is this device disabled did you have problems with it?
How did you disabled it, through device manager or did you disabled it in your Biossettings?.


Your Logitech G710 keyboard drivers are outdated(2009), please update the latest drivers from here Support + Downloads: G710 Mechanical Gaming Keyboard - Logitech and also update the drivers(2012) for your Logitech HD Pro Webcam C910.

Please also update your Intel Watchdog Timer driver(2010), it is (probably) part of the intel mangement engine.
Check the support/driver downloadsite of your OEM model or system(mainboard) for the latest windows 8.1 driver here GIGABYTE - Motherboard - Socket 1150 - GA-Z87X-D3H (rev. 1.x).
And please also update all the other drivers to the latest version.

If theBSOD's continue, I'd suggest running Driver Verifier according to theseinstructions: Driver Verifier Settings .
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

malrats

New Member
NJ

Posts
9
#3
I have the Intel HD graphics disabled (should be via the BIOS) because I have a dedicated graphics card installed and the two were conflicting. With the integrated graphics enabled, my PC wouldn't boot without plugging my monitor into the motherboard DVI port instead of the Nvidia card. It would just keep making a clicking sound and the monitor wouldn't turn on, and the PC would never even POST beep.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    i5 4670k
    Motherboard
    Gigabyte Z87X-D3H
    Memory
    16GB
    Graphics Card(s)
    MSI GTX 770
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    avast!

lifetec

New Member
Power User
Posts
660
#4
Did you also uninstall all the drivers from the HD Graphics card. To exclude all kinds of possible driver conflicts.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

malrats

New Member
NJ

Posts
9
#5
I'm not sure, I will try. Just do that via device manager? Also, is it an issue if the integrated card isn't disabled in the BIOS and only device manager? If it's still enabled in the BIOS then I think it's because it wouldn't let me disable it without the PC refusing to boot. I don't remember.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    i5 4670k
    Motherboard
    Gigabyte Z87X-D3H
    Memory
    16GB
    Graphics Card(s)
    MSI GTX 770
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    avast!

lifetec

New Member
Power User
Posts
660
#6
According to your manual chapter 2-6 the internal graphics is by default enabled. so if you don't want to use your internal graphic card at all it is best to set it to disabled in your bios.
And if you installed your external graphic card in the pciex16 slot, it should work as your primary card (default)

Init Display First
Specifies the first initiation of the monitor display from the installed PCI graphics card, PCI Express graphics
IGFX Sets the onboard graphics as the first display.
PCIe 1 Slot Sets the graphics card on the PCIEX16 slot as the first display. (Default)
PCIe 2 Slot Sets the graphics card on the PCIEX8 slot as the first display.
PCIe 3 Slot Sets the graphics card on the PCIEX4 slot as the first display.
PCI Sets the graphics card on the PCI slot as the first display
Internal Graphics
Enables or disables the onboard graphics function. (Default: Enabled)
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

malrats

New Member
NJ

Posts
9
#7
A little while ago I uninstalled the integrated card from device manager, checked delete drivers, rebooted to BIOS, disabled onboard graphics, and it successfully booted up. I also updated the Logitech drivers like you said. The intel driver you mentioned said I already had a newer version installed.

Anything else I should do for now? I'll certainly report back if/when it BSODs again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    i5 4670k
    Motherboard
    Gigabyte Z87X-D3H
    Memory
    16GB
    Graphics Card(s)
    MSI GTX 770
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    avast!

malrats

New Member
NJ

Posts
9
#8
Just got another BSOD. I had a game running in the background and was running Firefox. This one was a System Service Exception (win32k.sys)
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    i5 4670k
    Motherboard
    Gigabyte Z87X-D3H
    Memory
    16GB
    Graphics Card(s)
    MSI GTX 770
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    avast!

lifetec

New Member
Power User
Posts
660
#9
The dumpfile blames Probably caused by : win32k.sys ( win32k!_PostTransformableMessageExtended+2c3 )
When a Windows/system driver like win32k.sys is blamed when experiencing a BSOD

it's most likely not the problem. Most of the time further analysis is needed to determine the actual cause.

In the stackText I found win32k!NtUserPostMessage+0x130.
This could point to a faulting program/application in the user space.

The dumpfile also named PROCESS_NAME: CurseClient.ex. This belongs to Curse Client program a management application for games p.e. World of Warcraft. You mentioned that the Bsod mostly happened while playing World of Warcraft

So it might be that this program is not compatible with windows 8.1. The latest version is v5. Which version are you using.
The above is more of less a quess of mine.
It might also be that this program is using a driver on the background which is crashing. Maybe network related. Please check if all your drivers are windows 8.1 compatible.


INF0:

Code:
[COLOR=#3e3e3e][FONT=Verdana]Use !analyze -v to get detailed debugging information.[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BugCheck 3B, {c0000005, fffff9600024e463, ffffd00023f7dee0, 0}[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Probably caused by : win32k.sys ( win32k!_PostTransformableMessageExtended+2c3 )[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Followup: MachineOwner
---------[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600024e463, Address of the instruction which caused the bugcheck
Arg3: ffffd00023f7dee0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Debugging Details:
------------------[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FAULTING_IP: 
win32k!_PostTransformableMessageExtended+2c3
fffff960`0024e463 483b5818        cmp     rbx,qword ptr [rax+18h][/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]CONTEXT:  ffffd00023f7dee0 -- (.cxr 0xffffd00023f7dee0;r)
rax=fffff901405252c0 rbx=fffff90144c8bb70 rcx=ffffd00023f7e820
rdx=0000000000007ff5 rsi=fffff90144c8be38 rdi=0000000000000001
rip=fffff9600024e463 rsp=ffffd00023f7e910 rbp=ffffd00023f7e999
 r8=0000000000000000  r9=00000000000000fa r10=000000000000000f
r11=ffffd00024f32680 r12=ffffd00023f7e988 r13=0000000000000000
r14=fffff901400e12a0 r15=fffff90140840ea0
iopl=0         nv up ei pl nz ac pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010212
win32k!_PostTransformableMessageExtended+0x2c3:
fffff960`0024e463 483b5818        cmp     rbx,qword ptr [rax+18h] ds:002b:fffff901`405252d8=????????????????
Last set context:
rax=fffff901405252c0 rbx=fffff90144c8bb70 rcx=ffffd00023f7e820
rdx=0000000000007ff5 rsi=fffff90144c8be38 rdi=0000000000000001
rip=fffff9600024e463 rsp=ffffd00023f7e910 rbp=ffffd00023f7e999
 r8=0000000000000000  r9=00000000000000fa r10=000000000000000f
r11=ffffd00024f32680 r12=ffffd00023f7e988 r13=0000000000000000
r14=fffff901400e12a0 r15=fffff90140840ea0
iopl=0         nv up ei pl nz ac pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010212
win32k!_PostTransformableMessageExtended+0x2c3:
fffff960`0024e463 483b5818        cmp     rbx,qword ptr [rax+18h] ds:002b:fffff901`405252d8=????????????????
Resetting default scope[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]CUSTOMER_CRASH_COUNT:  1[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BUGCHECK_STR:  0x3B[/FONT][/COLOR]
[COLOR=#ff0000][FONT=Verdana]PROCESS_NAME:  CurseClient.ex[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]CURRENT_IRQL:  0[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]LAST_CONTROL_TRANSFER:  from fffff96000306202 to fffff9600024e463[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]STACK_TEXT:  
ffffd000`23f7e910 fffff960`00306202 : 00000000`00000000 ffffe000`00000401 00000000`00000001 00007ff5`fe61b6f8 : win32k!_PostTransformableMessageExtended+0x2c3
ffffd000`23f7e9f0 fffff960`00306194 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : win32k!PostTransformableMessage+0x1a
ffffd000`23f7ea30 fffff960`0024e8a0 : 00000000`00000000 00000000`00000000 00007ff5`fe61b6f8 fffff901`40840ea0 : win32k!_PostTransformableMessageIL+0x154
ffffd000`23f7eaa0 fffff803`cd3687b3 : ffffe000`957f2080 ffffd000`23f7eb80 00000000`00000001 00000000`00000020 : [/FONT][/COLOR][COLOR=#ff0000][FONT=Verdana]win32k!NtUserPostMessage+0x130[/FONT][/COLOR][COLOR=#3e3e3e][FONT=Verdana]
ffffd000`23f7eb00 00007fff`d62b344a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`2af0f5b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`d62b344a[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]
FOLLOWUP_IP: 
win32k!_PostTransformableMessageExtended+2c3
fffff960`0024e463 483b5818        cmp     rbx,qword ptr [rax+18h][/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]SYMBOL_STACK_INDEX:  0[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]SYMBOL_NAME:  win32k!_PostTransformableMessageExtended+2c3[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FOLLOWUP_NAME:  MachineOwner[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]MODULE_NAME: win32k[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]IMAGE_NAME:  win32k.sys[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]DEBUG_FLR_IMAGE_TIMESTAMP:  5308949c[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]IMAGE_VERSION:  6.3.9600.17031[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]STACK_COMMAND:  .cxr 0xffffd00023f7dee0 ; kb[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BUCKET_ID_FUNC_OFFSET:  2c3[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FAILURE_BUCKET_ID:  0x3B_win32k!_PostTransformableMessageExtended[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]BUCKET_ID:  0x3B_win32k!_PostTransformableMessageExtended[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]ANALYSIS_SOURCE:  KM[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FAILURE_ID_HASH_STRING:  km:0x3b_win32k!_posttransformablemessageextended[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]FAILURE_ID_HASH:  {57bd5e00-f8f1-d194-862f-1e59bf6ab526}[/FONT][/COLOR]
[COLOR=#3e3e3e][FONT=Verdana]Followup: MachineOwner
[/FONT][/COLOR]

Please update these older drivers. Links are includedto assist in looking up the source of the drivers. If unable to find an update,please consider it could be a possible BSOD cause or remove (un-install) theprogram responsible for that driver. DO NOT manually delete/rename the driveras it may make the system unbootable! :

Note:firs tcheck the support/driver downloadsite of your OEM model or system(mainboard) for the latest windows 8.1 drivers.

LGBusEnum fffff801`b2276000 fffff801`b2279d80 Tue Nov 24 02:36:48 2009 (4b0b38b0) 0000b99b LGBusEnum.sys
Driver Description: Logitech Keyboard
Driver Update Site: Logitech Support - Downloads, Manuals, FAQs & More

ICCWDT fffff801`b2383000 fffff801`b238f000 Wed Aug 18 10:27:45 2010 (4c6b9981) 0001100b ICCWDT.sys
Driver Description: IIntel(R) Watchdog Timer Driver
Driver Update Site: http://downloadcenter.intel.com/

GEARAspiWDM fffff801`b23b6000 fffff801`b23bcc00 Thu May 03 21:56:17 2012 (4fa2e2e1) 00008963 GEARAspiWDM.sysDriver Description: CD-ROM Class Filter Driver by Gear Software.
Also comes with iTunesDriver Update Site: http://www.gearsoftware.com

lvbflt64 fffff801`b2662000 fffff801`b2666b80 Tue Oct 23 04:10:38 2012 (5085fc9e) 0000dcdf lvbflt64.sys
lvrs64 fffff801`b2527000 fffff801`b257b000 Tue Oct 23 04:11:24 2012 (5085fccc) 00058cf8 lvrs64.sys
lvuvc64 fffff801`b2e6c000 fffff801`b32f3d80 Tue Oct 23 04:12:08 2012 (5085fcf8) 004912c7 lvuvc64.sys

Driver Description: Logitech Webcam Software driver
Driver Description: Logitech Camera driver
Driver Description: Logitech USB Video Class Driver (WebCam)
Driver Update Site: Logitech Support - Downloads, Manuals, FAQs & More

AppleCharger fffff801`b1236000 fffff801`b123e000 Tue Feb 19 05:17:09 2013 (5122fcc5) 0000cc56 AppleCharger.sys
Driver Description: GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge
May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
Driver Update Site: Removal may be necessary. Updates can be found here - GIGABYTE - Support & Downloads

UsbCharger fffff801`b1393000 fffff801`b139b000 Mon May 06 04:27:09 2013 (518714fd) 0000b0e3 UsbCharger.sys

This driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Could be a part of Gigabyt ON/off charger.




 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus