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Solved Computer freezing randomly - requires reboot


copperscale

Member
Member
Posts
33
#1
My name is Jane and I am on a Windows 8 X 64 system and all has been great for a while. About 3 days ago I started having the computer freeze up suddenly. At first it would recover after a short time but finally it totally crashed the system, requiring a reboot to get going again. It seems to happen a lot when i right click on something, but has also happened when the system was not active once, today. I was reading some web instructions and suddenly my screen went black and I got a message saying there was no video signal. The progress I have seen with this was at first just freezing for a few seconds, then for a longer time. Then it stopped recovering at all and the screen would black out and I would get the no signal message. Now my user account is totally trashed. If I try to log in to it I get a black screen, the no signal message and have to reboot to get my video back. I am using the Admin account to send this and it seems to be ok, but I did have one crash from this account earlier too.

At first I thought it was something in Chrome so I uninstalled it and reinstalled because the crashes seem to always come when I was using Chrome. I do not think that fixed it, though because it has crashed since then. I looked around in safe mode, but I really have no idea of what I am looking for. Any thoughts, suggestions and advice would be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    I buy Power custom build
    CPU
    sandy bridge
    Memory
    8 gig
    Graphics Card(s)
    invidia
    Browser
    chrome
    Antivirus
    windows defender
#2
This might or might not help but is worth trying.
In administrator command prompt run sfc /scannow.

Then run Dism /Online /Cleanup-Image /RestoreHealth

in administrator command prompt & reboot & run sfc again.

Post back with results.

Both commands take a while to finish.
Up to an hour.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

copperscale

Member
Member
Posts
33
#3
Thanks so much for the response. Hopefully I can keep the system running long enough to complete this. I will post again tomorrow. Shutting down and going to bed before I throw the whole computer out of the window. (laughing)
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    I buy Power custom build
    CPU
    sandy bridge
    Memory
    8 gig
    Graphics Card(s)
    invidia
    Browser
    chrome
    Antivirus
    windows defender
#4
I'll be waiting. :)
Make sure no one is below if throwing out of the window...
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

copperscale

Member
Member
Posts
33
#5
Thank you!!! It seems to have worked!! David Bailey, Stranger in a Strange Land, you are my new tech idol, for sure. I will keep this for future reference. By the way, Stranger in a Strange Land is one of my favorite books ever. :dinesh:
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    I buy Power custom build
    CPU
    sandy bridge
    Memory
    8 gig
    Graphics Card(s)
    invidia
    Browser
    chrome
    Antivirus
    windows defender
#6
Thank you!!! It seems to have worked!! David Bailey, Stranger in a Strange Land, you are my new tech idol, for sure. I will keep this for future reference. By the way, Stranger in a Strange Land is one of my favorite books ever. :dinesh:
Glad you got it fixed. :)

Robert Heinlein got the title from a son of Moses, Gershom.

Moses flees ancient Egypt, where he has lived all his life, and later marries Zipporah: Exodus 2:22: "And she [Zippo'rah] bare him a son, and he called his nameGershom: for he said, I have been a stranger in a strange land".
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

copperscale

Member
Member
Posts
33
#7
I had read that in the book he did about his life. Can not remember the mane of it now. DRAT! Anyway, is this scan something that one might want to do occasionally, just to keep things tidy?
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    I buy Power custom build
    CPU
    sandy bridge
    Memory
    8 gig
    Graphics Card(s)
    invidia
    Browser
    chrome
    Antivirus
    windows defender
#8
I do every now & then.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

copperscale

Member
Member
Posts
33
#9
Is it also good to do in 7? We have 2 machines running on 7. Thanks so much for taking your time with this, by the way. I will quit bugging you after this question, promise.
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    I buy Power custom build
    CPU
    sandy bridge
    Memory
    8 gig
    Graphics Card(s)
    invidia
    Browser
    chrome
    Antivirus
    windows defender
#10
I don't know if they work on win 7.
Try it. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security