Solved Computer crashing

It's the ASUS kernel mode driver IOMap64.sys, running in the GpuFanHelper.exe process (sounds like you're running ASUS GPU tweak..... don't).

Both dumps are the same, basically:

Code:
// It's a 0xC9 driver verifier bugcheck - DRIVER_MANAGER_IOMANAGER_VIOLATION:
1: kd> .bugcheck
Bugcheck code 000000C9
Arguments 00000000`00000226 fffff801`03693708 ffffcf81`9b9a2ea0 00000000`00000000

// The first paramter to the bugcheck was 226, so the 3rd parameter is the IRP that triggered
// the bugcheck:
1: kd> !irp ffffcf819b9a2ea0 1
Irp is active with 1 stacks 2 is current (= 0xffffcf819b9a2fb8)
 No Mdl: No System Buffer: Thread ffffe00152d4d580:  Irp is completed.  
Flags = 40000404
ThreadListEntry.Flink = ffffe00152d4dbd8
ThreadListEntry.Blink = ffffe00152d4dbd8
IoStatus.Status = 00000000
IoStatus.Information = 00000000
RequestorMode = 00000000
Cancel = 00
CancelIrql = 0
ApcEnvironment = 00
UserIosb = ffffcf819b9a2ed0
UserEvent = ffffd0002374d998
Overlay.AsynchronousParameters.UserApcRoutine = 00000000
Overlay.AsynchronousParameters.UserApcContext = 00000000
Overlay.AllocationSize = 00000000 - 00000000
CancelRoutine = 00000000   
UserBuffer = 00000000
&Tail.Overlay.DeviceQueueEntry = ffffcf819b9a2f18
Tail.Overlay.Thread = ffffe00152d4d580
Tail.Overlay.AuxiliaryBuffer = 00000000
Tail.Overlay.ListEntry.Flink = 00000000
Tail.Overlay.ListEntry.Blink = 00000000
Tail.Overlay.CurrentStackLocation = ffffcf819b9a2fb8
Tail.Overlay.OriginalFileObject = ffffe00152e5e780
Tail.Apc = 00000000
Tail.CompletionKey = 00000000
     cmd  flg cl Device   File     Completion-Context
 [ 12, 0]   0  0 ffffe00152edd710 ffffe00152e5e780 00000000-00000000    
          ffffe00152edd710: Could not read device object or _DEVICE_OBJECT not found
            Args: 00000000 00000000 00000000 00000000

// That IRP has completed, but has failed to signal as such back up the stack - this is VERY
// bad, as future I/O requests can now hang, crash, do all sorts of bad things.  Now,
// knowing it's a "stuck" IRP, we look at the second param (the driver address):
1: kd> !address fffff80103693708
...
Usage:                  
Base Address:           fffff800`00000000
End Address:            fffff803`3f1750e7
Region Size:            00000003`3f1750e7
VA Type:                BootLoaded
VAD Address:            0x27676e69727473
Commit Charge:          0x100000003
Protection:             0x7ff8ebfca2f0 []
Memory Usage:           Private
No Change:              yes
More info:              !vad 0xfffff80000000000

// Looking at the loaded modules list, the memory address (fffff801`03693708) falls within
// the start/end range of IOMap64:
1: kd> lm
start             end                 module name
...
fffff801`03692000 fffff801`0369b000   IOMap64  T (no symbols)   
...

There's your culprit. No need necessarily to totally reinstall, but I'd recommend removing *all* of the ASUS software from the box (uninstall, not disable), starting with GPU tweak.

If you're curious, there's an MSDN page documenting this particular bugcheck type in detail.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15
It's the ASUS kernel mode driver IOMap64.sys, running in the GpuFanHelper.exe process (sounds like you're running ASUS GPU tweak..... don't).

Both dumps are the same, basically:

Code:
// It's a 0xC9 driver verifier bugcheck - DRIVER_MANAGER_IOMANAGER_VIOLATION:
1: kd> .bugcheck
Bugcheck code 000000C9
Arguments 00000000`00000226 fffff801`03693708 ffffcf81`9b9a2ea0 00000000`00000000

// The first paramter to the bugcheck was 226, so the 3rd parameter is the IRP that triggered
// the bugcheck:
1: kd> !irp ffffcf819b9a2ea0 1
Irp is active with 1 stacks 2 is current (= 0xffffcf819b9a2fb8)
 No Mdl: No System Buffer: Thread ffffe00152d4d580:  Irp is completed.  
Flags = 40000404
ThreadListEntry.Flink = ffffe00152d4dbd8
ThreadListEntry.Blink = ffffe00152d4dbd8
IoStatus.Status = 00000000
IoStatus.Information = 00000000
RequestorMode = 00000000
Cancel = 00
CancelIrql = 0
ApcEnvironment = 00
UserIosb = ffffcf819b9a2ed0
UserEvent = ffffd0002374d998
Overlay.AsynchronousParameters.UserApcRoutine = 00000000
Overlay.AsynchronousParameters.UserApcContext = 00000000
Overlay.AllocationSize = 00000000 - 00000000
CancelRoutine = 00000000   
UserBuffer = 00000000
&Tail.Overlay.DeviceQueueEntry = ffffcf819b9a2f18
Tail.Overlay.Thread = ffffe00152d4d580
Tail.Overlay.AuxiliaryBuffer = 00000000
Tail.Overlay.ListEntry.Flink = 00000000
Tail.Overlay.ListEntry.Blink = 00000000
Tail.Overlay.CurrentStackLocation = ffffcf819b9a2fb8
Tail.Overlay.OriginalFileObject = ffffe00152e5e780
Tail.Apc = 00000000
Tail.CompletionKey = 00000000
     cmd  flg cl Device   File     Completion-Context
 [ 12, 0]   0  0 ffffe00152edd710 ffffe00152e5e780 00000000-00000000    
          ffffe00152edd710: Could not read device object or _DEVICE_OBJECT not found
            Args: 00000000 00000000 00000000 00000000

// That IRP has completed, but has failed to signal as such back up the stack - this is VERY
// bad, as future I/O requests can now hang, crash, do all sorts of bad things.  Now,
// knowing it's a "stuck" IRP, we look at the second param (the driver address):
1: kd> !address fffff80103693708
...
Usage:                  
Base Address:           fffff800`00000000
End Address:            fffff803`3f1750e7
Region Size:            00000003`3f1750e7
VA Type:                BootLoaded
VAD Address:            0x27676e69727473
Commit Charge:          0x100000003
Protection:             0x7ff8ebfca2f0 []
Memory Usage:           Private
No Change:              yes
More info:              !vad 0xfffff80000000000

// Looking at the loaded modules list, the memory address (fffff801`03693708) falls within
// the start/end range of IOMap64:
1: kd> lm
start             end                 module name
...
fffff801`03692000 fffff801`0369b000   IOMap64  T (no symbols)   
...

There's your culprit. No need necessarily to totally reinstall, but I'd recommend removing *all* of the ASUS software from the box (uninstall, not disable), starting with GPU tweak.

If you're curious, there's an MSDN page documenting this particular bugcheck type in detail.

I only have AI Suite 3 installed :3
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Then you do have all the tweak and fan programs installed whether you realize it or not. Please remove the suite and all components.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
I didn't see any Asus stuff in the Programs section of MSINFO32.
As such, if the BSOD's continue, post back and I'll suggest a way to safely remove the offending drivers manually
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I didn't see any Asus stuff in the Programs section of MSINFO32.
As such, if the BSOD's continue, post back and I'll suggest a way to safely remove the offending drivers manually

Just froze again :/ . Driver verifier never blue screened; turned it off now.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Let's have a look at the freeze events:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Happy New Year,

There's nothing different to the previous Admin.evtx I posted.
New: https://drive.google.com/file/d/0B5V_FBI99PHeNDR3TlB4Z3ZvMkU/view?usp=sharing

(Note: The VSS error was being created by a registry scanner program, switched back to CCleaner now)

Finally my CPU and GPU temperatures are absolutely fine. Of course I can't monitor them after I have frozen.

EDIT: Just froze again! woo... Is it relevant that after it has frozen, if I unplug the mouse, keyboard or monitor and plug them back in they will remain 'off' eg no single, keyboard/mouse LEDs will be off as well.
View attachment 55996
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Please note the "Max" value in your screenshot. That'll catch the temp at it's maximum. It may even work in the background during the freeze - but we're just looking for trends here, so something that's a bit high would be of interest to us. FWIW - there's no sign of a problem in that screenshot.

the Admin event log is a summary of some of the other events - it's not meant to be an all-encompassing logfile (we may end up looking in greater detail at the Application and System logfiles if this doesn't help).
But, the majority of issues in the Admin log are network related.
You have these 3 network devices listed in systeminfo.txt:
Network Card(s): 3 NIC(s) Installed.
[01]: Realtek RTL8192SE Wireless LAN 802.11n PCI-E NIC
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.112
[02]: fe80::d0a5:9174:112e:1c89

[02]: Intel(R) Ethernet Connection (2) I218-V
Connection Name: Ethernet
Status: Media disconnected

[03]: TAP-Windows Adapter V9
Connection Name: Local Area Connection
DHCP Enabled: No
IP address(es)
[01]: 10.3.0.1
[02]: fe80::9c52:a840:3ca9:a080
Of the 3, the one that causes the most problems (that I've seen) is the TAP-Windows Adapter V9
From MSINFO32, I note that the driver is from before Win8.1 was released:
Driver c:\windows\system32\drivers\tap0901.sys (9.0.0.9, 39.71 KB (40,664 bytes), 22/08/2013 13:40)
IMO the best thing to do would be:
1) Remove the TAP Adapter and uninstall it's software.
2) Download fresh copies of the latest, Win8.1 compatible drivers for each of the 3 devices
Realtek: http://www.realtek.com.tw/downloads...n=4&DownTypeID=3&GetDown=false&Downloads=true
Intel: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23071&lang=eng
TAP: I am uncertain of the manufacturer or provider of this device. Get the most recent version (and make sure that it's Win8.1 compatible) from the provider's/manufacturer's support website
3) Uninstall the Realtek and Intel drivers. Then install the freshly downloaded drivers (DO NOT install the TAP drivers yet)
4) Monitor for further BSOD's/freezes
5) Should the system BSOD or freeze, please run this data collection app ( SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Help Forums ) immediately after rebooting. It'll contain the System and Application logfiles (EventApp.txt and EventSys.txt) those are the files that we'll need. FYI - the program sometimes has pop unders and sometimes it's difficult to tell if it's finished. Luckily the logfiles are done in the early stages - but just in case, just let it run until you get the window labelled "Success"

Once that's done, then install the freshly downloaded, Win8.1 compatible TAP adapter driver and test it the same way.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thanks for the continued assistance.

The Tap driver comes from a VPN program that I was testing called OpenVPN. I uninstalled OpenVPN a few months ago - It seems that the driver remains. Do I simply go into the driver manager and right click and press uninstall?

EDIT: My event viewer is so clean now! :p
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
The newest Nvidia driver has been crashing my system. Went back to previous release, so far so good.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
The newest Nvidia driver has been crashing my system. Went back to previous release, so far so good.

Yep just suffered 4 monitor stutters in a row while watching a video.
"Display driver nvlddmkm stopped responding and has successfully recovered."
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Interesting - I've found the latest drop to be more stable with my system (GTX 970). Interesting.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15
Interesting - I've found the latest drop to be more stable with my system (GTX 970). Interesting.

Just updated to Version 347.09 - everything seems fine again.

At least I haven't frozen yet! (Touch wood). I'm glad to see the reliability history graph line starting to go back up...
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Report:

I've just noticed something very strange... My phone was connected to my PC and I received a call - instantly I was hearing buzzing interference from my headset and then the system froze... I have been reading around on various forums that have said EMI RFI noise can cause PCs to lockup.

When I come back later I'm going to:
Buy some EMI RFI Noise Ferrite Cores.
Do some more testing with the phone.

EDIT 1:
I have switched to a USB>Micro USB cable which has ferrite cores.

EDIT 2:
That didn't help, called my phone again (connected to computer using the 'new' cable) and I froze, therefore I am certain that this is the cause of my troubles.
What should I do next?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Set a System Restore Point and then uninstall the driver in Device Manager.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Set a System Restore Point and then uninstall the driver in Device Manager.

Done, getting very little errors in the event viewer now.

Also I have ordered an new wireless card (TP-Link TL-WDN3800 N600 - which has windows 8 drivers). I'm currently using one from an old laptop and the realtek driver does not support windows 8. If you didn't know the Asus VII Gene has a MPCIE slot; so I have the wifi card inserted there.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Any idea how a incoming signal/interference can cause a PC to lock-up?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Pentium G3220
    Motherboard
    Asus MAXIMUS VII GENE
    Memory
    Corsair Vengeance Pro 8GB - DDR3-2133
    Graphics Card(s)
    MSI GeForce GTX 770 2GB TWIN FROZR
    Hard Drives
    Sandisk Solid State Drive 128GB 2.5" Solid State Drive
    Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair RM 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Case
    Fractal Design Arc Mini R2 MicroATX Mini Tower Case
    Cooling
    Corsair H105 73.0 CFM Liquid CPU Cooler
Check Task Manager and Resource Monitor to see what's consuming the resources.
With Task Manager, use the Details tab and add I/O Reads and I/O Other columns to the display

Sometimes we also find clues in the Admin event viewer logfile:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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