Solved Can't log into my hotmail account via Mail App anymore

NourinE

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Member
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Morocco
Hello!
it's been a while since I can no long log into my hotmail (outlook) account via mail app.
I tried to log in using Internet Explorer and my account opens without any problem.
any help please.
 

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I tried to connect my Yahoo account and it worked, but I don't know how ot log out
 

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  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
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    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
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    Monitor Plug-and-Play générique
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This is the 2nd time I post the same problem here. Is the problem really difficult to solve?
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
Not sure on the first one, are you signed into windows with a local account or using this Hotmail one

For the Yahoo question, you can't just sign out from the mail app, but if you open up the charms bar while in mail and then go to settings, select the option for accounts and click on yahoo, bottom of this is the option to remove it from mail
 

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System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
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    AMD Radeon
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    IE
thanks for your reply paulsalter,
I signed into windows using another Hotmail account (=.....@gmail.com not ......@hotmail.com)
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
for yahoo, I can't and I don't know how to open the charms bar.
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
I followed the steps to remove Yahoo account and I removed it, but I was surprised to find that my windows account that I'm using as hotmail is already logged on ! and that's problem
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
I think if I can log out off Mail App something wrong might happen to my windows account, too
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
Not sure on using different accounts to log in with, hopefully someone else can answer that for you

If the email account is tied to your login account though, it will not let you delete it from mail
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
You're right it doesn't let me delete it from Mail.
I can also log in with different account. thanks a lot
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
I want to open Gmail account, which one should I choose IMAP or Exchange Activesync (EAS)?
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
I don't know which one is the best, I tried to open my gmail account with both options but none of them works
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
For gmail it needs to be IMAP, google stopped using Exchange ActiveSync a while back

servers for mine are
imap.gmail.com port 993
smtp.gmail.com port 465
all boxes under these settings are ticked

the only downside of gmail, unless things have changed in last few months, calendar and contacts don't sync
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
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