Solved Can't get into Windows Boot Manager to change boot order.

[theweav]

Edwin

Yes. Thanks.

 

[theog]

Just download Acronis ATI 2014 TRY version,& made the Recovery disk, which has NO support Windows 8/8.1, uEFI, GPT & Secure Boot,& not signed by Microsoft.
Therefore will not boot.

 

[theweav]

theog

It says on line that it supports Windows 8. Where can I find this information you just gave me? Thanks so much for your interest in this case. According to Dell the disks I made are for reinstalling Windows 8. I just went into Dell, under my Service Tag, to check for updates and there is a link there to download the reinstall disk also.

 

[theog]

I would recommend you making the OEM manufacturer's Recovery [DEL]DVD's or[/DEL] USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
How to order Microsoft official Dell OEM manufacturer's Recovery Disks.
http://support.dell.com/support/edocs/systems/xlob/mmd/en/starting_DFIR.htm

 

[theweav]

theog

Ok. BTW I just remembered, when I first installed Acronis about 2 months ago, I made a boot disk and tested it. It worked at that time. Thanks for your time and effort.

 

[theweav]

ectech

The BIOS update completed successfully, but it didn't correct the problem. Thanks for trying.

 

[sri2000]

Don't you get your system logo on startup?
if not the best way would be to restore your bios!
try going to your manufacturer's website and get a few bios updates older or newer anything and install them. this may work

best of luck,
Vardhan

 

[sri2000]

has your prob been solved?

 

[sri2000]

if u need i can lend u the os cd for free

 

[ectech]

Go here.. Dell PC Diagnostics | Dell US

Select Complete > click Run Diagnostics

You might have a faulty keyboard. This issue is very strange, I see no reason why you can not access the BIOS. Unless your keyboard needs to be changed. Hopefully Dell Diagnostics will provide more information. If this issue can not be resolved you should seek advice from Dell on how to replace non working components.

 

[alphanumeric]

Try turning Windows 8's Fast Startup OFF, http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html Then shutdown and try again. Don't reboot do a full shutdown first. With Fast Startup enabled the PC goes in to a hybrid sleep mode instead of shutting down completely. I've seen several other posts where this has caused issues with accessing the BIOS on boot up.

 

[theweav]

ectech

After I updated the BIOS I did a COMPLETE diagnosis and everything passed. I changed out the keyboard as well. Thanks for your suggestions.

 

[ectech]

Your welcome

 

[theweav]

Just to let you know---

It turned out to be a bad mother board. Dell replaced it and all is well. Thanks again everyone for your input.

Ron