Kryptolocker
New Member
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I've been trying to factory reset my ASUS Q400A laptop but every time I've tried, it says cannot find recovery drive or if I try to make a recovery, it says missing required files. I've looked up many solutions on this site and can't seem to fix my problem. I don't know if it's my laptop that's messed up, or if i'm just dumb and am overlooking something. I even went to GeekSquad and realized it was a terrible waste of $130. I still have the viruses I had before.
Can someone please help me figure out how to fix this issue?
I bought it pre-owned at a CompUSA which had Windows 8 installed on it. I don't think it was the full version as I had to buy a Windows 8 product key, which was done from the MS store digitally which is apparently invalid now.
Can someone please help me figure out how to fix this issue?
I bought it pre-owned at a CompUSA which had Windows 8 installed on it. I don't think it was the full version as I had to buy a Windows 8 product key, which was done from the MS store digitally which is apparently invalid now.