Cannot restore factory defaults on Asus S400CA

[Seanie01]

I have used the Asus backtracker application to create the USB recovery partition successfully but when I try to boot from that partition, the process starts up and almost immediately I get this weird error stating [Error] fac phase error (get error = 99) and "ERROR" in large red letters across the whole screen.

I cannot find any explanation as to what this might be. Can anybody help??

 

[lifetec]

The code is probably:
99 - Super IO Initialization

Dr debug.
0x99 Super IO Initialization

Page 37 of the manual.

IO means anything connected to the board by any interface is not initializing.
Have you just built the system, then it is saying a device is not connected properly.
Or there is a lack of power to a device causing the IO error.

Input Output error. It cannot communicate with a part or device through its slot/ bus interface. Or due to a lack of power.

Check all the components are seated flush and level and aligned in parallel with Pci-e slots ect.

For example the weight of a graphics card can pull on a Pci-e slot.
So the contacts from the slot to the finger connections of the card don`t contact tight on one side of the Slot to the card.

Sometimes you have to unscrew and level it up. So it is more parallel with the pci-e slot.

What kind of device are you using for the recovery?
Does the (usb)port deliver enough power.
Change to a other usbport.