Cannot open Folders or Task Manager

[JasonD]

Since yesterday, I cannot open any folder on my PC and when I try to open task manager to close explorer, it closes right away.

When I try to open any folder (This PC or Downloads for example) my background flashes black, then the task bar goes blank and then nothing happens. When I try to open the task manager, it opens for 2 seconds and then closes itself down. All my files are still accessible since I am able to still play movies from WMP and I can still search from the Start screen.

Can someone please help me. I do not want to format my PC just to get something like this working again.

OK, I've noticed that what's happening is, explorer.exe pretty much restarts every time I try to open a folder. And that obviously stops the folder I'm trying to open, from opening. I still have no idea what's happening with task manager.

 

[Nuccii]

Have you ran virus and malware scans?

 

[JasonD]

Yes I have. In safe mode I am able to open task manager, but I still cannot open any folders.

In safe mode I get this message when I try to open a folder.

"The instruction at 0x00007FFE0722226E referenced memory at 0x000000000D1DE738. The required data was not placed into memory be cause of an I/O error status of 0xc0000185.

Click on OK to terminate the program."

 

[Nuccii]

Was it Malwarebytes (Free) that you used to scan.

 

[JasonD]

I used ESET Smart Security and Malwarebytes.

 

[Nuccii]

Uninstall ESET Smart Security using their removal tool and see if any difference. You could always reinstall it.

Failing that select a restore point prior to when the problem happened.

 

[JasonD]

That does nothing

 

[Nuccii]

Sorry, I just realized that you edited your post #3 and that changes everything. Other that testing your ram and HD I can no longer help with this problem. Perhaps someone else better qualified on this type of problem in the forum may assist you.