BSODs after update to Win 8.1 & while using Chrome

Laptop had a BSOD now while in school, same error message :( gonna run memtest86 overnight later when I get home...

By the way, some system files cannot be fixed by using sfc /scannow and DISM. I have yet manually replaced those files
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
IanDrexP said:
Laptop had a BSOD now while in school, same error message :( gonna run memtest86 overnight later when I get home...

By the way, some system files cannot be fixed by using sfc /scannow and DISM. I have yet manually replaced those files
Click to expand...

Upload the freshly generated SF Diagnostic file so that it could be analyzed. Keep me updated ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Here you go :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
Hi Ian,

I have analyzed your dump file and it points to Memory Management as the possible cause. Below is a list of 3rd party drivers which I found over your system :-
Code: 
**************************Wed Jul 23 08:44:01.711 2014 (UTC + 5:30)**************************
[B][U]ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
atkwmiacpi64.sys            Wed Sep  7 07:14:52 2011 (4E66CC94)
CSDriver64.sys              Thu Jul  5 23:00:59 2012 (4FF5CF53)
[/U][/B]kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
[U][B]bdvedisk.sys                Thu Sep 27 19:07:29 2012 (50645699)
bdfwfpf.sys                 Wed Oct 17 17:42:10 2012 (507EA09A)
avchv.sys                   Wed Oct 31 22:35:22 2012 (50915A52)
[/B][/U]btath_lwflt.sys             Fri Nov  2 11:05:44 2012 (50935BB0)
HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
DptfManager.sys             Tue Dec 18 05:37:12 2012 (50CFB3B0)
DptfDevDram.sys             Tue Dec 18 05:37:45 2012 (50CFB3D1)
DptfDevGen.sys              Tue Dec 18 05:38:05 2012 (50CFB3E5)
DptfDevFan.sys              Tue Dec 18 05:38:21 2012 (50CFB3F5)
DptfDevPch.sys              Tue Dec 18 05:38:54 2012 (50CFB416)
DptfDevProc.sys             Tue Dec 18 05:39:51 2012 (50CFB44F)
btath_hcrp.sys              Tue Dec 18 15:24:54 2012 (50D03D6E)
AsusTP.sys                  Thu Jan 10 18:59:56 2013 (50EEC254)
btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
btath_rcp.sys               Fri Jun 21 14:41:54 2013 (51C418DA)
iwdbus.sys                  Thu Jul 25 06:36:12 2013 (51F07A04)
trufos.sys                  Wed Aug  7 16:16:25 2013 (52022581)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
btath_flt.sys               Fri Aug 23 09:16:29 2013 (5216DB15)
[B][U]gzflt.sys                   Fri Aug 23 16:18:49 2013 (52173E11)
[/U][/B]igdkmd64.sys                Tue Sep 17 05:38:54 2013 (52379D96)
[U][B]AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
[/B][/U]iaStorA.sys                 Tue Oct 29 02:45:26 2013 (526ED3EE)
dump_iaStorA.sys            Tue Oct 29 02:45:26 2013 (526ED3EE)
athwbx.sys                  Wed Nov 13 13:35:17 2013 (528332BD)
bdfndisf6.sys               Wed Nov 13 19:05:12 2013 (52838010)
btath_avdt.sys              Fri Nov 22 12:45:28 2013 (528F0490)
btath_a2dp.sys              Fri Nov 22 12:47:31 2013 (528F050B)
[U][B]avc3.sys                    Mon Dec  2 15:07:41 2013 (529C54E5)
avckf.sys                   Mon Dec  2 15:09:31 2013 (529C5553)
[/B][/U]IntcDAud.sys                Fri Feb 21 19:20:26 2014 (530759A2)
btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=CSDriver64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys

Please perform the following steps :-
1. MAKE SURE that you remove Bitdefender first to make sure that it is not causing the problem as the running process while the crash occurred was the Bitdefender Antivirus (vsserv.exe). Use this **TOOL** to remove it. Test your system after doing this before proceeding further and keep monitoring for any problems.

2. I will quote Usasma over here for the ATK Utility :-
Today I found that Windows Update had installed a March 16, 2013 version on my system a while back (I don't recall it)
Today I found a May 17, 2013 version as an optional update at Windows Update - and updated my system with it.

Here's the info from my Update History:
ATK - Other hardware - ATK0110 ACPI UTILITY

Installation date: ‎5/‎26/‎2013 04:28

Installation status: Succeeded

Update type: Optional

ATK Other hardware software update released in November, 2012

More information:
Driver Information

Help and Support:
Product Solution Centers
Click to expand...

3. Rename "CSDriver64.sys" (Find it by manually searching your PC) to "CSDriver64-bak.sys".

4. If all this fails then please run Driver Verifier according to these settings :-
Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums

Keep me updated.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
1. Uninstall BitDefender

2. Link does not work

3. DONE

4. Okay :)

Will still run memtest, first few seconds into memtest... It found errors :(
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
IanDrexP said:
1. Uninstall BitDefender

2. Link does not work

3. DONE

4. Okay :)

Will still run memtest, first few seconds into memtest... It found errors :(
Click to expand...

If the memtest found errors then it is bad RAM. If you are having multiple modules then you would need to test each RAM module using Memtest to check which RAM module is faulty. Furthermore, could you please do a system wide search for a driver named "uhbf.sys" ? There is no mention over Google of anything about it so I would like to know it a bit more,if that is OK with you :)


If it is RAM then you could send in for warranty as there are still 2 days left for it right?
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
VERY SAD TIME... My laptop solders its RAM to the MOBO :cry:

Im gonna do a clean install...
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
IanDrexP said:
VERY SAD TIME... My laptop solders its RAM to the MOBO :cry:

Im gonna do a clean install...
Click to expand...

o_O Seriously? Never heard of it <_<

Anyways send it for warranty. You have till 25th July right?
If there are RAM problems, then reinstalling Windows won't help in the long run.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I dont need to send it in, I visited a ASUS Service Center right here in my city... They said they cant replace RAM that is soldered to the PCB...
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use
IanDrexP said:
I dont need to send it in, I visited a ASUS Service Center right here in my city... They said they cant replace RAM that is soldered to the PCB...
Click to expand...

So, what was the fix according to them? Buy a new machine? o_O
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I dont know, they just wanted to factory reset it... Im so sad since this morning... I just emailed ASUS, but i've lost hope already :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Vivobook X202E-CT009H
    CPU
    Intel Core i3-3217u Dual-Core Processor @ Stock 1.8GHz
    Motherboard
    Intel HM76 Express Chipset
    Memory
    4GB DDR3 SDRAM @ Stock 1333 MHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    ASUS SonicMaster (w/ Built-in Speakers & Microphone)
    Monitor(s) Displays
    11.6" Multi-Touch Backlit LED Screen (w/ Front HD Web Camera)
    Screen Resolution
    1366x768
    Hard Drives
    Seagate Momentus Thin ST500LT012 2.5" SATA HDD @ 500GB (5400 rpm)
    PSU
    2 Cells 5136 mAh 38 Whrs Polymer Battery
    Mouse
    ASUS Smart Gesture Touch Pad
    Internet Speed
    PLDT DSL @ (3 Mbps ↓ & 0.75 Mbps ↑ )
    Browser
    Cyberfox
    Antivirus
    Bitdefender Total Security 2015
    Other Info
    Microsoft Office Professional Plus 2013 | 1 x Combo Audio Jack |1 x VGA port | 1 x USB 3.0 | 2 x USB 2.0 | 1 x RJ45 | 1 x HDMI | 1 x SD/SDHC/SDXC/MMC Card Reader | Integrated 802.11 b/g/n WiFi | Bluetooth 4.0+ HS | 10/100 Base T | 30.3 x 20.0 x 2.17 cm | 3.08 lbs | For School and General Use

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
You must log in or register to reply here.
Back
Top