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Solved BSOD while playing Heroes of the Storm
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
BSOD Analyst & Security Analyst
VIP Member
Pro User
Depends if the BIOS of your GPU has this problem.
I can't tell from my position.
Btw, from what date is this article?
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
BSOD Analyst & Security Analyst
VIP Member
Pro User
The files flagged in the sfc/scannow are false positive caused by sfc.
To restore this enter "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes) in an admin command prompt
NOTE: it may look like its frozen at 20%, let it run and finish, it might take a while to finish.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
lol sorry i did not see the date
Date: 2008-06-29 20:55:34
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
BSOD Analyst & Security Analyst
VIP Member
Pro User
BIOS is not the problem
Removed Bitdefender and tried to install the drivers? (after installing you can install an AV again)
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
i install the drivers after i remove the avg ....drivers was successful installed even with the bitdefender on.
avg blocking my Graphics card ?
i already uninstall avg , install ati software and install the bitdefender.
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
BSOD Analyst & Security Analyst
VIP Member
Pro User
Excellent, see if the problem still persist.
If you get any new bluescreen within the next few days, please use the tool again and upload the zip file in a new post (not thread). I'll be immediately notified via e-mail and try to respond as soon as possible.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
waiting the scan to finish and then i will give it a try.
already baked my card in the oven and new paste
so will see what will do.
thank you for your time so far and i will keep you up to date with the situation
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
BSOD Analyst & Security Analyst
VIP Member
Pro User
You're welcome
I'm glad I could help.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
the scan just finish successful and repaired all the corrupted files.
let try now and see what he does
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
so far looks like it worked
no problems or blue screens. i run my games and all normal.
i will report back tomorrow.
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
BSOD Analyst & Security Analyst
VIP Member
Pro User
Better keep a keen eye for the next few days and then report back
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
i will do so
thank again
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
ok since then i had 0 problems so i will flag it solved.
1) sfc/scannow
2) The files flagged in the sfc/scannow are false positive caused by sfc.
To restore this enter "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes) in an admin command prompt
NOTE: it may look like its frozen at 20%, let it run and finish, it might take a while to finish.
3) i baked my Graphics Card.
that has fix my problem.
thanks to axe0.
OS
windows 8.1
Computer type
PC/Desktop
CPU
amd phenom 2 x4 965 black edition
Motherboard
msi DKA 790Gx platinum
Memory
2x 2gb
Graphics Card(s)
radeon sapphire hd 4870 1gb
Sound Card
onboard
Monitor(s) Displays
samsung syncMaster T220
Screen Resolution
1680x1050
Hard Drives
500gb sata seagate
1t external
PSU
corsair TX 750w
Case
coolermaster gladiator 600
Cooling
2x fans
Keyboard
microsoft natural ergonomic keyboard 4000
Mouse
microsoft
Internet Speed
2mb
Browser
chrome
Antivirus
avg free
BSOD Analyst & Security Analyst
VIP Member
Pro User
You're most welcome
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset