Hi,
I'm on Windows 8.1 and I had this BSOD a lot of times for a few days. I have removed any hardware I added (just a bluetooth dongle) and it still happens. If I do a restoration to a previous state, it works again only if I go in safe mode first. It usually happens when my computer is starting to freeze bit by bit (task manager, explorer...)
So let's just put it this way :
1) I try to reboot or shutdown my computer, but it doesn't work, so I use the hardware button
2) When it tries to boot, it gives me the BSOD just after the OS booting menu
3) 2nd boot, I restore the computer to a previous state, then reboot
4) the reboot ends up in BSOD so I enable safe mode
5) I can boot in safe mode and I have the message "your computer was successfully restored blahblah"
6) I reboot in normal mode but it still doesn't work (i'm in safe mode right now)
The only software that is deleted by the restoration point is a redistributable provided with the installation of a game, Elite Dangerous.
There wasn't any error code each time.
I did my research and it appeared that Avast might have been part of the problem, but thing is I uninstalled it a few days ago (with the clean uninstall) so it shouldn't be the case. I have redone the clean uninstall just in case.
I uploaded the files gathered by your Log collector (oh and it creates the zip file in c:\...\desktop no matter what, except that my desktop is in D: )
Thanks a lot!
EDIT : I successfully rebooted but my taskmanager and my explorer are already freezing. Might be a hardware problem? I certainly hope not.
I suspect my newly installed Thrustmaster wheel to cause the problem, though I used it only once, last week.
EDIT 2 : I've done some things but it didn't help much so I finally restored another restoration point, an earlier one, and for now it seems to be OK. I managed to uninstall both Comodo Firewall and Spybot (which failed the first so it got some files everywhere, anyway it's cool now)
I'm on Windows 8.1 and I had this BSOD a lot of times for a few days. I have removed any hardware I added (just a bluetooth dongle) and it still happens. If I do a restoration to a previous state, it works again only if I go in safe mode first. It usually happens when my computer is starting to freeze bit by bit (task manager, explorer...)
So let's just put it this way :
1) I try to reboot or shutdown my computer, but it doesn't work, so I use the hardware button
2) When it tries to boot, it gives me the BSOD just after the OS booting menu
3) 2nd boot, I restore the computer to a previous state, then reboot
4) the reboot ends up in BSOD so I enable safe mode
5) I can boot in safe mode and I have the message "your computer was successfully restored blahblah"
6) I reboot in normal mode but it still doesn't work (i'm in safe mode right now)
The only software that is deleted by the restoration point is a redistributable provided with the installation of a game, Elite Dangerous.
There wasn't any error code each time.
I did my research and it appeared that Avast might have been part of the problem, but thing is I uninstalled it a few days ago (with the clean uninstall) so it shouldn't be the case. I have redone the clean uninstall just in case.
I uploaded the files gathered by your Log collector (oh and it creates the zip file in c:\...\desktop no matter what, except that my desktop is in D: )
Thanks a lot!
EDIT : I successfully rebooted but my taskmanager and my explorer are already freezing. Might be a hardware problem? I certainly hope not.
I suspect my newly installed Thrustmaster wheel to cause the problem, though I used it only once, last week.
EDIT 2 : I've done some things but it didn't help much so I finally restored another restoration point, an earlier one, and for now it seems to be OK. I managed to uninstall both Comodo Firewall and Spybot (which failed the first so it got some files everywhere, anyway it's cool now)
Last edited:
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Microsoft
- CPU
- Intel i5 760
- Motherboard
- Asus P7P55D
- Memory
- G.Skill Kit Extreme3 4 x 4 Go PC12800 Sniper CAS 9
- Graphics Card(s)
- Sapphire Radeon HD 7850 - 2 Go
- Monitor(s) Displays
- Acer V233HAObd 23" + Asus VH197D 19"
- Screen Resolution
- 1080p
- Hard Drives
- Sandisk Ultra Plus 256Go
Western Digital Caviar Green S-ATA - 1 To - 64 Mo
Corsair Force Series 3 - 120 Go
SAMSUNGHM500JI 465.76 Go
- Case
- Cooler Master Elite 430 black
- Cooling
- Noctua NH-U12P SE2
- Keyboard
- Logitech Gaming Keyboard G105
- Mouse
- Logitech MX518
- Internet Speed
- 18M
- Browser
- Chrome
- Antivirus
- Defender