When I first got started on BSOD stuff, there was a driver named ASACPI.sys that dated from 2005. It caused BSOD's on many systems - and we finally located it on (of all places) Windows Update!
Microsoft allows manufacturer's to upload drivers to Windows Update, but doesn't interfere with what/how they are posted.
They do have a program for this (WHQL) but most manufacturer's don't like it as it adds additional requirements (so that Microsoft can certify the drivers).
In most cases these drivers are OK to use - but once the BSOD's start appearing, I don't advise using them.
I start with drivers from the manufacturer of the chipset on the device.
If not there, then I check the device manufacturer's site.
If it's part of a pre-built computer, then I check at the computer manufacturer's site
And the last place that I'll check is Windows Update (this includes the Update Driver choice in Device Manager)
*************************************************
And, as I've been an idiot and forgot to run the full analysis - here it is:
Your UEFI/BIOS dates from 2012. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.
Only 25 Windows Updates installed. Most systems have 100 or more. Please visit Windows Update and get
ALL available updates (it may take several trips to get them all).
Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).
F: drive only has about 0.5 % free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on
ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)
You have about 6 hard drives. What is the make/model/wattage and age of your Power Supply?
The latest memory dump that I can find is dated from 31 Oct 2014 - have you been having BSOD's since then?
If so, the system isn't capturing them. Let's have a look at this report:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:
Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2
While waiting for a reply, please monitor your temps with this free utility:
HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
We use MacDrive at work - and it's been acting up there. Can you live without it temporarily? If so, please uninstall it and see if that helps.
The last dump may have been caused by WhoCrashed - have you used that program?
There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to).
If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.
Please provide this report:
License Information (Windows 8)
- Right click on the
button
- Click on Command prompt =>
- Inside the Command Prompt windows copy and paste the following command licensingdiag.exe -report "%userprofile%\Desktop\report.txt" -log "%userprofile%\Desktop\repfiles.cab"
- Once finished please go to your desktop -> You will see two files report.txt and repfiles.cab -> Please select both files and add them into a zip file
- Upload this zip file to your next reply
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
VirtualAudio.sys Thu Jul 23 08:04:10 2009 (4A6851BA)
Virtual Machine Additions Virtual Audio Driver or Wondershare Virtual Audio Device Driver
http://www.carrona.org/drivers/driver.php?id=VirtualAudio.sys
CBDisk.sys Wed Jan 13 04:15:47 2010 (4B4D8F43)
CallbackDisk Virtual Storage Driver
http://www.carrona.org/drivers/driver.php?id=CBDisk.sys
PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
WinDivert.sys Mon Dec 2 22:46:09 2013 (529D5401)
WinDivert network packet capture and (re)injection driver
http://www.carrona.org/drivers/driver.php?id=WinDivert.sys
Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Thu Oct 30 23:07:17.526 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\103014-13328-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 13:11:58.270[/B]
*** WARNING: Unable to verify timestamp for rspCrash64.sys
*** ERROR: Module load completed but symbols could not be loaded for rspCrash64.sys
Probably caused by :[B]rspCrash64.sys ( rspCrash64+108b )[/B]
BugCheck [B]DEADDEAD, {0, 0, 18fffb61, 3c2a58ed}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0xDEADDEAD"]MANUALLY_INITIATED_CRASH1 (deaddead)[/URL]
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000018fffb61
Arg4: 000000003c2a58ed
BUGCHECK_STR: 0xDEADDEAD
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: WhoCrashedEx.e
FAILURE_BUCKET_ID: [B]0xDEADDEAD_rspCrash64+108b[/B]
CPUID: "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed: 3300
CurrentSpeed: [B]3300[/B]
BIOS Version P1.20
BIOS Release Date 05/10/2012
Manufacturer To Be Filled By O.E.M.
Product Name To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Thu Oct 30 23:07:17.526 2014 (UTC - 5:00)**************************
[COLOR=RED][B]VirtualAudio.sys Thu Jul 23 08:04:10 2009 (4A6851BA)[/B][/COLOR]
[COLOR=RED][B]CBDisk.sys Wed Jan 13 04:15:47 2010 (4B4D8F43)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)[/B][/COLOR]
[COLOR=RED][B]tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR]
scmndisp.sys Mon May 28 03:51:48 2012 (4FC32E94)
cmudaxp.sys Wed Sep 26 04:29:02 2012 (5062BCCE)
lvrs64.sys Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys Mon Oct 22 22:12:08 2012 (5085FCF8)
bcmwlhigh664.sys Tue Oct 30 02:00:15 2012 (508F6CEF)
rspCrash64.sys Mon Nov 5 02:18:46 2012 (50976856)
ISCTD64.sys Tue Nov 27 14:52:34 2012 (50B51A02)
igdkmd64.sys Wed Dec 12 19:42:26 2012 (50C92472)
INETMON.sys Wed Mar 13 17:11:58 2013 (5140EB9E)
stdriverx64.sys Mon Jun 24 01:59:04 2013 (51C7E028)
Rt630x64.sys Fri Jul 26 03:01:35 2013 (51F21ECF)
MDRAID.sys Thu Aug 1 15:06:35 2013 (51FAB1BB)
ikbevent.sys Tue Aug 6 19:41:35 2013 (520189AF)
imsevent.sys Tue Aug 6 19:45:57 2013 (52018AB5)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
exfat.SYS Thu Aug 22 07:40:18 2013 (5215F8A2)
dump_storahci.sys Thu Aug 22 07:40:39 2013 (5215F8B7)
TeeDriverx64.sys Thu Sep 5 14:02:18 2013 (5228C72A)
MDPMGRNT.SYS Mon Nov 4 11:02:21 2013 (5277C50D)
[COLOR=RED][B]WinDivert.sys Mon Dec 2 22:46:09 2013 (529D5401)[/B][/COLOR]
MDFSYSNT.sys Fri Jan 24 11:38:17 2014 (52E296F9)
nvhda64v.sys Mon Jul 21 10:17:53 2014 (53CD2111)
nvvad64v.sys Thu Sep 4 13:10:48 2014 (54089D18)
nvlddmkm.sys Sat Sep 13 15:59:50 2014 (5414A236)
NvStreamKms.sys Thu Oct 2 21:39:09 2014 (542DFE3D)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=VirtualAudio.sys
http://www.carrona.org/drivers/driver.php?id=CBDisk.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys
http://www.carrona.org/drivers/driver.php?id=rspCrash64.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=INETMON.sys
http://www.carrona.org/drivers/driver.php?id=stdriverx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=MDRAID.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=exfat.SYS
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=MDPMGRNT.SYS
http://www.carrona.org/drivers/driver.php?id=WinDivert.sys
http://www.carrona.org/drivers/driver.php?id=MDFSYSNT.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys