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BSOD runing Aion patcher (NA)


Posts
2
#1
Sometimes when I open the Aion patcher, after a while, and with everything working normaly it just BSOD.
In the BSOD can be read kernel_data_inpage_error.

BlueScreenView reports ntoskrnl.exe in all the crashes and in this last one it also reports cdrom.sys.

Also I don't have this problem after I get in game or with any other games.

Thanks for reading :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus / X552CL
    CPU
    Intel Core i3-3217U
    Memory
    4096MB
    Graphics Card(s)
    Intel HD 4000, Nvidia Geforce 710M
    Screen Resolution
    1366x768

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
The errors are predominantly STOP 0x7A. These can be hardware or software errors.
Please start by running these free hardware diagnostics: Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

Please DO NOT UNINSTALL, only update:
ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

Please DO NOT UNINSTALL, only update:
atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue May 27 09:48:33.511 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-35375-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 17:16:53.397[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )[/B]
BugCheck [B]7A, {4, 0, ffffe000552d6210, 7ffa3afca188}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe000552d6210, current process (virtual address for lock type 3, or PTE)
Arg4: 00007ffa3afca188, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  MRT.exe
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X550CL.205
  BIOS Release Date             02/28/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550CL
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon May 26 07:37:53.690 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052614-36546-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 13:07:55.578[/B]
Probably caused by :[B]CI.dll ( CI!MinCrypK_TrimMemory+a4 )[/B]
BugCheck [B]7A, {4, 0, ffffe000c9acac00, ffffc0004ce59010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe000c9acac00, current process (virtual address for lock type 3, or PTE)
Arg4: ffffc0004ce59010, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7a_0_CI!MinCrypK_TrimMemory[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X550CL.205
  BIOS Release Date             02/28/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550CL
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 17:00:07.641 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-71531-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 1:12:46.527[/B]
Probably caused by :[B]memory_corruption ( nt!MiPfCompleteCoalescedIo+a9 )[/B]
BugCheck [B]7A, {5, 0, 2000, ffffe000ec29a010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000005, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: 0000000000002000, current process (virtual address for lock type 3, or PTE)
Arg4: ffffe000ec29a010, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7a_0_nt!MiPfCompleteCoalescedIo[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X550CL.205
  BIOS Release Date             02/28/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550CL
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 15:46:53.971 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-37671-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]4 days 1:18:30.859[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )[/B]
BugCheck [B]7A, {4, 0, ffffe00025575e80, d771fa4cb8}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe00025575e80, current process (virtual address for lock type 3, or PTE)
Arg4: 000000d771fa4cb8, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X550CL.205
  BIOS Release Date             02/28/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550CL
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 20 16:43:26.529 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-30515-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 2:55:59.416[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]igdkmd64.sys ( igdkmd64+62c47 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff8002c75ac47}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8002c75ac47, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_igdkmd64+62c47[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  X550CL.205
  BIOS Release Date             02/28/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550CL
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue May 27 09:48:33.511 2014 (UTC - 4:00)**************************
[COLOR=RED][B]lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)[/B][/COLOR]
[COLOR=RED][B]LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)[/B][/COLOR]
[COLOR=RED][B]ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
RtsBaStor.sys               Mon Oct  8 05:28:10 2012 (50729CAA)
AsusTP.sys                  Thu May  9 05:23:42 2013 (518B6B1E)
RTKVHD64.sys                Tue Jul  9 09:19:59 2013 (51DC0DFF)
iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
athwbx.sys                  Thu Aug 15 23:13:28 2013 (520D98D8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
IntcDAud.sys                Thu Aug 29 10:42:53 2013 (521F5DED)
igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
Rt630x64.sys                Tue Nov 26 02:32:54 2013 (52944EA6)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
nvpciflt.sys                Mon May 19 19:00:22 2014 (537A8D06)
nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon May 26 07:37:53.690 2014 (UTC - 4:00)**************************
nvpciflt.sys                Wed Mar 26 17:30:58 2014 (53334712)
nvlddmkm.sys                Wed Mar 26 17:42:33 2014 (533349C9)
[/font]
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
2
#3
Thanks for the help!

Hardware diagnostics found no problems, AntiMalware test also reported nothing.

The drivers lmimirr.sys and LMIRfsDriver.sys were leftovers and have now been properly uninstalled, but the other two, ASMMAP64.sys and atkwmiacpi64.sys I could not update because the latest package from ASUS website gives a error while installing saying it's already updated.

After the patcher finished the game download (and after this tests) I opened and closed it several times and the computer didn't crash could the problems have been caused by the launcher/patcher itself?

Once again thanks for all the help!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus / X552CL
    CPU
    Intel Core i3-3217U
    Memory
    4096MB
    Graphics Card(s)
    Intel HD 4000, Nvidia Geforce 710M
    Screen Resolution
    1366x768

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
Short answer - yes the game could have caused it.

Long answer -
There's 2 modes that computers use - user mode (most programs that you use) and kernel mode (device drivers).
User mode cannot cause BSOD's - only kernel mode can
BUT, there are ways that user mode processes can contribute to BSOD's
For example, a sequence of routines that are passed to drivers (from user mode process) could exploit a flaw in that driver in order to cause a BSOD.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)