Hi, lately i was trying to fix my sister's laptop but i failed to figure out what the problem is i got all the dmp logs of the bluescreen. Below is the log of what happened in which i also attached the dmp file here. I would really appreciate if you can help me! thanks.
Windows 8 Kernel Version 9600 MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 9600.17085.amd64fre.winblue_gdr.140330-1035Machine Name:Kernel base = 0xfffff800`c5013000 PsLoadedModuleList = 0xfffff800`c52dd2d0Debug session time: Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)System Uptime: 0 days 4:54:34.804******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************DPC_WATCHDOG_VIOLATION (133)The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVELor above.Arguments:Arg1: 0000000000000001, The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above. The offending component can usually be identified with a stack trace.Arg2: 0000000000001e00, The watchdog period.Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULTBUGCHECK_STR: 0x133PROCESS_NAME: SystemCURRENT_IRQL: dLAST_CONTROL_TRANSFER: from fffff800c51a6b2c to fffff800c5166fa0STACK_TEXT: fffff800`c6d15c98 fffff800`c51a6b2c : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckExfffff800`c6d15ca0 fffff800`c50c6f85 : 00000000`00000000 00000000`00000000 40c10000`00000000 fffff801`6528af17 : nt! ?? ::FNODOBFM::`string'+0x2f67cfffff800`c6d15d30 fffff800`c57a47b5 : 00000000`ffffffff fffff800`c50fd426 00000000`00000001 ffffe001`8d80ded8 : nt!KeClockInterruptNotify+0x95fffff800`c6d15f40 fffff800`c50e2363 : ffffd000`fb558140 fffff800`c511a701 ffff5949`82908368 fffff800`c52f9180 : hal!HalpTimerClockIpiRoutine+0x15fffff800`c6d15f70 fffff800`c516842a : fffff800`c57f0800 ffffe001`8d80ded8 00000000`00000004 00000000`00000006 : nt!KiCallInterruptServiceRoutine+0xa3fffff800`c6d15fb0 fffff800`c516880f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xeaffffd000`fd3262e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchLBControl+0x11fSTACK_COMMAND: kbFOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+2f67cfffff800`c51a6b2c cc int 3SYMBOL_STACK_INDEX: 1SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+2f67cFOLLOWUP_NAME: MachineOwnerMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeDEBUG_FLR_IMAGE_TIMESTAMP: 53388e13FAILURE_BUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67cBUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67c
Windows 8 Kernel Version 9600 MP (4 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalBuilt by: 9600.17085.amd64fre.winblue_gdr.140330-1035Machine Name:Kernel base = 0xfffff800`c5013000 PsLoadedModuleList = 0xfffff800`c52dd2d0Debug session time: Mon Sep 15 19:13:06.942 2014 (UTC - 4:00)System Uptime: 0 days 4:54:34.804******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************DPC_WATCHDOG_VIOLATION (133)The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVELor above.Arguments:Arg1: 0000000000000001, The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above. The offending component can usually be identified with a stack trace.Arg2: 0000000000001e00, The watchdog period.Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULTBUGCHECK_STR: 0x133PROCESS_NAME: SystemCURRENT_IRQL: dLAST_CONTROL_TRANSFER: from fffff800c51a6b2c to fffff800c5166fa0STACK_TEXT: fffff800`c6d15c98 fffff800`c51a6b2c : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckExfffff800`c6d15ca0 fffff800`c50c6f85 : 00000000`00000000 00000000`00000000 40c10000`00000000 fffff801`6528af17 : nt! ?? ::FNODOBFM::`string'+0x2f67cfffff800`c6d15d30 fffff800`c57a47b5 : 00000000`ffffffff fffff800`c50fd426 00000000`00000001 ffffe001`8d80ded8 : nt!KeClockInterruptNotify+0x95fffff800`c6d15f40 fffff800`c50e2363 : ffffd000`fb558140 fffff800`c511a701 ffff5949`82908368 fffff800`c52f9180 : hal!HalpTimerClockIpiRoutine+0x15fffff800`c6d15f70 fffff800`c516842a : fffff800`c57f0800 ffffe001`8d80ded8 00000000`00000004 00000000`00000006 : nt!KiCallInterruptServiceRoutine+0xa3fffff800`c6d15fb0 fffff800`c516880f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xeaffffd000`fd3262e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchLBControl+0x11fSTACK_COMMAND: kbFOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+2f67cfffff800`c51a6b2c cc int 3SYMBOL_STACK_INDEX: 1SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+2f67cFOLLOWUP_NAME: MachineOwnerMODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeDEBUG_FLR_IMAGE_TIMESTAMP: 53388e13FAILURE_BUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67cBUCKET_ID: X64_0x133_nt!_??_::FNODOBFM::_string_+2f67c
My Computer
System One
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- OS
- Windows 7