BSOD multple errors; win32ksys, system service exceptions

yung ye

New Member
Messages
23
New error every day, it just happened like 4 times in the last day and I need to finish a paper but its kinda hard when I BSOD randomly at least once an hour. Happens at random, last two times I had only google chrome open, and microsoft word. Please help me.

View attachment 65757
 
Hi yung ye,

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

Due to some activity that could lead to the hard drive in a dump and others are saying hardware, please test your hard drive



Diagnostics Test

HDD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.



arrow.png
Run chkdsk Disk Check - Windows 7 Help Forums

Please fill in your system specs
Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.​
How to fill in your system specs:
2f998e192b.png

7cf8efe42e.png
 
I updated my system specs for you, and I'll run the chkdisk and seatools while I go to work, will post back in like 5 hours
 
Hi yung ye,

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

Due to some activity that could lead to the hard drive in a dump and others are saying hardware, please test your hard drive



Diagnostics Test

HDD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.



arrow.png
Run chkdsk Disk Check - Windows 7 Help Forums

Please fill in your system specs
Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.​
How to fill in your system specs:
2f998e192b.png

7cf8efe42e.png

I just finished a Long Generic Test in SeaTools on my hard drive and the result just says "pass"
 
Let me know when you get another BSOD
If you do, please use the tool again and upload the zip file
 
Please visit Windows Update and install every update available, it may take a couple of times to get them all.

After Windows is fully updated, please try following:

  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
 
Please visit Windows Update and install every update available, it may take a couple of times to get them all.

After Windows is fully updated, please try following:

  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.


Okay I had 1 windows update and it was only for windows defender, and I tried updating again a few times after and it said I am fully up to date. I just finished the SFC scan and it came up that Windows Resource Protection found corrupt files but was unable to fix some of them. Here is the CBS Log

https://www.mediafire.com/?5cqj1bcb6ctjupu
 
Corrupted file: Advanced.Theme-Dark_Scale-100.png

Reason why sfc cannot solve it
Code:
source file in store is also corrupted

Please try following command in an admin command prompt
Code:
DISM /Online /Cleanup-Image /RestoreHealth

If RestoreHealth has succesfully restored, please try sfc again.
 
Corrupted file: Advanced.Theme-Dark_Scale-100.png

Reason why sfc cannot solve it
Code:
source file in store is also corrupted

Please try following command in an admin command prompt
Code:
DISM /Online /Cleanup-Image /RestoreHealth

If RestoreHealth has succesfully restored, please try sfc again.


I just tried RestoreHealth and I got an error, here is what it looks like, I even tried it twice and same error:

https://www.mediafire.com/?wz1gyeygi4r384m

View attachment 65799
 
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