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BSOD Memory Dump on New Build


AcidDark

New Member
Posts
5
#1
BSOD on new build whilst gaming.

Hi there. Recently I built my first gaming PC and I have started having occasional BSOD's when gaming. Here are my specs.

RAM = Crucilal Ballistix 8GB kit 1600 2 x 4GB
GPU = Sapphire HD 7970
CPU = intel i5 4670k
Motherboard = Asus Z87 A
HDD = Western Digital Blue 1TB
SSD = Samsung Evo 120GB
CPU Cooler = Hyper 212 EVO Processor Cooler
PSU = Corsair CX750M
Optical Drive = LiteOn IHOS104 4x BD-ROM SATA Blu-Ray

The errors that appear when my PC restarts are to do with memory dumping and I have no idea how to fix this. Any advice would be great, I cant play any game for long without it happening and its ruining my gaming experience.

I have uploaded my dump files and system info below.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
#3
Hi

We need some additional info about your system. To do that ,please post a snapshot of your system using the free tool Speccy. Read instructions from the below link carefully.

Publish a Snapshot using Speccy - Internet Applications Mini-Guides

Don't post the output displayed by Speccy but post the web link it displays.

What you are experiencing is bug check 124 which is hardware related.

Code:
BugCheck 124, {0, fffffa80075f7028, bf800000, 124}

Probably caused by : GenuineIntel


Followup: MachineOwner
---------


3: kd> !errrec fffffa80075f7028
===============================================================================
Common Platform Error Record @ fffffa80075f7028
-------------------------------------------------------------------------------
Record Id     : 01ced3745b11d94d
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/28/2013 0:32:30 (UTC)
Flags         : 0x00000000


===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80075f70a8
Section       @ fffffa80075f7180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal


Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000006


===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80075f70f0
Section       @ fffffa80075f7240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal


Local APIC Id : 0x0000000000000006
CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


Proc. Info 0  @ fffffa80075f7240


===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80075f7138
Section       @ fffffa80075f72c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal


Error         : [COLOR=#ff0000][B]DCACHEL0_WR_ERR[/B][/COLOR] (Proc 3 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x00000002180f8780
  Misc.       : 0x0000000000000086
Usual causes : Overclocking , Overheating , Voltage tweaks, incompatible memory modules etc.

Please try the below steps.

1. Enter BIOS setup and load default values. This will make sure CPU and RAM is running on default voltage and frequency settings.

2. Make sure the system is not overheating.

3. Update system BIOS.

Update BIOS to the version 1504 which can be obtained from the below link.

Z87-A - Motherboards - ASUS

4. Check the Qulified Vendor List of RAM modules.

Z87-A - Motherboards - ASUS Check "Memory/Device support" tab.

Memory modules which are not listed on the list may also work but we may need to manually adjust voltage, frequency and timing values.
 

My Computer

System One

  • OS
    Windows 7

AcidDark

New Member
Posts
5
#4
Hi

We need some additional info about your system. To do that ,please post a snapshot of your system using the free tool Speccy. Read instructions from the below link carefully.

Publish a Snapshot using Speccy - Internet Applications Mini-Guides

Don't post the output displayed by Speccy but post the web link it displays.

What you are experiencing is bug check 124 which is hardware related.

Code:
BugCheck 124, {0, fffffa80075f7028, bf800000, 124}

Probably caused by : GenuineIntel


Followup: MachineOwner
---------


3: kd> !errrec fffffa80075f7028
===============================================================================
Common Platform Error Record @ fffffa80075f7028
-------------------------------------------------------------------------------
Record Id     : 01ced3745b11d94d
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/28/2013 0:32:30 (UTC)
Flags         : 0x00000000


===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80075f70a8
Section       @ fffffa80075f7180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal


Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000006


===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80075f70f0
Section       @ fffffa80075f7240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal


Local APIC Id : 0x0000000000000006
CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


Proc. Info 0  @ fffffa80075f7240


===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80075f7138
Section       @ fffffa80075f72c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal


Error         : [COLOR=#ff0000][B]DCACHEL0_WR_ERR[/B][/COLOR] (Proc 3 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x00000002180f8780
  Misc.       : 0x0000000000000086
Usual causes : Overclocking , Overheating , Voltage tweaks, incompatible memory modules etc.

Please try the below steps.

1. Enter BIOS setup and load default values. This will make sure CPU and RAM is running on default voltage and frequency settings.

2. Make sure the system is not overheating.

3. Update system BIOS.

Update BIOS to the version 1504 which can be obtained from the below link.

Z87-A - Motherboards - ASUS

4. Check the Qulified Vendor List of RAM modules.

Z87-A - Motherboards - ASUS Check "Memory/Device support" tab.

Memory modules which are not listed on the list may also work but we may need to manually adjust voltage, frequency and timing values.
http://speccy.piriform.com/results/dDUeV1EtrzVS3c7uYxT4Sff
 

My Computer

System One

  • OS
    Windows 8
#5
Hi

Your PU seems to be overclocked and it is the number one reason for STOP 0x124 BSOD. Core i5 4670 is rated for 3.4 Ghz with a maximum turbo boost frequency of 3.8 Ghz. Current CPU speed seems to be 4.2Ghz.

Code:
Core 0Core Speed: [COLOR=#ff0000][B]4207.1 MHz[/B][/COLOR]
Multiplier: x 42.0
Bus Speed: 100.2 MHz
Temperature: 33 °C
Thread 1
APIC ID: 0
Core 1
Core Speed: 4006.8 MHz
Multiplier: x 40.0
Bus Speed: 100.2 MHz
Temperature: 29 °C
Thread 1
APIC ID: 2
Core 2
Core Speed: 4207.1 MHz
Multiplier: x 42.0
Bus Speed: 100.2 MHz
Temperature: 30 °C
Thread 1
APIC ID: 4
Core 3
Core Speed: 4106.9 MHz
Multiplier: x 41.0
Bus Speed: 100.2 MHz
Temperature: 33 °C
Thread 1
Please revert the frequency and voltage changes to it's normal values unless you wanted an unstable system. Also please note that, overclocking a CPU doesn't give you any performance improvement in gaming. OC will benefit in certain situation like video rendering, CAD works etc as these programs works better at higher clock speeds. In case of gaming, a basic quad core CPU at it's stock clock speed is more than enough.
 

My Computer

System One

  • OS
    Windows 7

AcidDark

New Member
Posts
5
#6
Hi

Your PU seems to be overclocked and it is the number one reason for STOP 0x124 BSOD. Core i5 4670 is rated for 3.4 Ghz with a maximum turbo boost frequency of 3.8 Ghz. Current CPU speed seems to be 4.2Ghz.

Code:
Core 0Core Speed: [COLOR=#ff0000][B]4207.1 MHz[/B][/COLOR]
Multiplier: x 42.0
Bus Speed: 100.2 MHz
Temperature: 33 °C
Thread 1
APIC ID: 0
Core 1
Core Speed: 4006.8 MHz
Multiplier: x 40.0
Bus Speed: 100.2 MHz
Temperature: 29 °C
Thread 1
APIC ID: 2
Core 2
Core Speed: 4207.1 MHz
Multiplier: x 42.0
Bus Speed: 100.2 MHz
Temperature: 30 °C
Thread 1
APIC ID: 4
Core 3
Core Speed: 4106.9 MHz
Multiplier: x 41.0
Bus Speed: 100.2 MHz
Temperature: 33 °C
Thread 1
Please revert the frequency and voltage changes to it's normal values unless you wanted an unstable system. Also please note that, overclocking a CPU doesn't give you any performance improvement in gaming. OC will benefit in certain situation like video rendering, CAD works etc as these programs works better at higher clock speeds. In case of gaming, a basic quad core CPU at it's stock clock speed is more than enough.
ah right. dont know how i even O'Ced it mustve been an accident. How do i change it? Is it just in the bios settings
 

My Computer

System One

  • OS
    Windows 8
#7
Hi

First thing you should do is to uninstall Asus AI suit from Control Panel --> Programs and features.This software may automatically overclock the CPU. After uninstalling it, enter BIOS setup and load Optimal defaults which will cancel any accidental changes in the BIOS. You can use Speccy to check the current CPU frequency. It should be running around 3400 Mhz in idle stage.
 

My Computer

System One

  • OS
    Windows 7