lynchie51588
New Member
- Messages
- 14
Hey mate, I have contacted sager, they tell me to send it back, which im going to do when I go back to my uncles house (who has the packaging) but as I told you, normally it never crashes when I have the video card turned off, so that is what I was doing while I wait to take it back, however, I just got another crash, which I find interesting since it never has before. This is the crash dump now, leading me to believe that now that the video card is off it let the computer see that it was actually a different file crashing... could this be the real issue? Does this give you any additional information? Again, the onboard is the only thing on now, the Nvidia is turned off.
On Tue 2/11/2014 3:43:06
PM GMT your computer crashed
crash dump file:
C:\Windows\Minidump\021114-15640-01.dmp
This was probably caused by the
following module: [FONT=Segoe UI, Arial]dxgmms1.sys[/FONT] (dxgmms1+0x3AA9D)
Bugcheck code: 0x3B
(0xC0000005, 0xFFFFF80001664A9D, 0xFFFFD000231D5F60, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path:
C:\Windows\system32\drivers\dxgmms1.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: DirectX Graphics
MMS
Bug check description: This indicates that an exception happened while
executing a routine that transitions from non-privileged code to privileged
code.
This appears to be a typical software driver bug and is not likely to
be caused by a hardware problem.
The crash took place in a standard
Microsoft module. Your system configuration may be incorrect. Possibly this
problem is caused by another driver on your system that cannot be identified at
this time.
On Tue 2/11/2014 3:43:06
PM GMT your computer crashed
crash dump file:
C:\Windows\Minidump\021114-15640-01.dmp
This was probably caused by the
following module: [FONT=Segoe UI, Arial]dxgmms1.sys[/FONT] (dxgmms1+0x3AA9D)
Bugcheck code: 0x3B
(0xC0000005, 0xFFFFF80001664A9D, 0xFFFFD000231D5F60, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path:
C:\Windows\system32\drivers\dxgmms1.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: DirectX Graphics
MMS
Bug check description: This indicates that an exception happened while
executing a routine that transitions from non-privileged code to privileged
code.
This appears to be a typical software driver bug and is not likely to
be caused by a hardware problem.
The crash took place in a standard
Microsoft module. Your system configuration may be incorrect. Possibly this
problem is caused by another driver on your system that cannot be identified at
this time.
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Sager
- CPU
- Intel I7 @ 2.4