etnguyen03
New Member
- Messages
- 20
- Location
- Virginia
Hello,
So, my computer was working fine for several months, when one time I got a BSOD during bootup: FAT_FILE_SYSTEM, and since it's Windows 8, I got nothing else. Soluto states that it's 00000023. After a hard reset, Explorer hangs, and I get the dialog box prompting to end the process. When I choose the "End Process" button, it doesn't do anything. I then booted into Safe Mode, doing a scan with Malwarebytes and Avast, finding nothing. Also, a "sfc /scannow" does nothing. I then did a system restore, and it fixed the issue, however today, explorer still hangs.
My computer is a HP Pavilion dv7-6c43cl running Windows 8.1, and all updates are installed. I'm posting this on an alternate computer; even on [DEL]Safe Mode I couldn't get the logs, or even post this - IE hangs too.
[/DEL] Logs attached, however computer hung during creation, logs are up to what it finished in the time.
Thanks in advance[DEL], and I'll get the logs ASAP.[/DEL]
LOGS: View attachment 58326
EDIT: The .nfo file is corrupted. Download a fresh copy: View attachment 58338
So, my computer was working fine for several months, when one time I got a BSOD during bootup: FAT_FILE_SYSTEM, and since it's Windows 8, I got nothing else. Soluto states that it's 00000023. After a hard reset, Explorer hangs, and I get the dialog box prompting to end the process. When I choose the "End Process" button, it doesn't do anything. I then booted into Safe Mode, doing a scan with Malwarebytes and Avast, finding nothing. Also, a "sfc /scannow" does nothing. I then did a system restore, and it fixed the issue, however today, explorer still hangs.
My computer is a HP Pavilion dv7-6c43cl running Windows 8.1, and all updates are installed. I'm posting this on an alternate computer; even on [DEL]Safe Mode I couldn't get the logs, or even post this - IE hangs too.
[/DEL] Logs attached, however computer hung during creation, logs are up to what it finished in the time.
Thanks in advance[DEL], and I'll get the logs ASAP.[/DEL]
LOGS: View attachment 58326
EDIT: The .nfo file is corrupted. Download a fresh copy: View attachment 58338
Last edited:
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- Laptop
- System Manufacturer/Model
- HP Pavilion dv7-6c43cl
- CPU
- Intel Core i7-2670QM
- Memory
- 8 GB
- Graphics Card(s)
- Integrated
- Monitor(s) Displays
- Internal + Dell External
- Screen Resolution
- 1600x900
- Hard Drives
- Crucial M500 240GB
HGST Travelstar 750 GB
- Mouse
- Trackpad
- Browser
- IE 10
- Antivirus
- Windows Defender + MBAM Pro