I have found that my Brother print scanner will not function in 8.1
I have a desktop running 8.1 and a laptop running 7. Both have the drivers loaded for the Brother printer.
The desktop is connected to a wireless router with a LAN cable, the laptop is connected wireless.
On the desktop I can PRINT to the printer but the scanner function returns a message that "cant find the printer"
On the laptop I can print to the printer and also scan without problems.
After several emails back and forth to Brother support the issue was not resolved.
I had a spare hard drive which I loaded windows 7 on in the desktop and loaded the printer driver also.
Under windows 7 the printer and scanner functions work perfectly on both machines leaving me with the impression that windows 8.1 printer/scanner drivers are not capable of running the scanning function.
Anyone else come across this problem?
I have a desktop running 8.1 and a laptop running 7. Both have the drivers loaded for the Brother printer.
The desktop is connected to a wireless router with a LAN cable, the laptop is connected wireless.
On the desktop I can PRINT to the printer but the scanner function returns a message that "cant find the printer"
On the laptop I can print to the printer and also scan without problems.
After several emails back and forth to Brother support the issue was not resolved.
I had a spare hard drive which I loaded windows 7 on in the desktop and loaded the printer driver also.
Under windows 7 the printer and scanner functions work perfectly on both machines leaving me with the impression that windows 8.1 printer/scanner drivers are not capable of running the scanning function.
Anyone else come across this problem?