Well I'm starting a new thread in hopes that someone that has had this problem can either tell me how to fix it or tell me it's not able to be fixed.
I have a 4 day old hp g7 with windows 8. Everything worked fine until an update happened. When it restarted it said boot image did not authenticate. After futile attempts to correct I did a reset. It took like 6-7 hours to FINALLY complete and when it did the logon screen was up but it said other user. I've tried signing in with the original username and password and nothing. I then tried to sign in with an e-mail account and even though it is a valid microsoft account and password again nothing. HELP PLEASE!!!
I have a 4 day old hp g7 with windows 8. Everything worked fine until an update happened. When it restarted it said boot image did not authenticate. After futile attempts to correct I did a reset. It took like 6-7 hours to FINALLY complete and when it did the logon screen was up but it said other user. I've tried signing in with the original username and password and nothing. I then tried to sign in with an e-mail account and even though it is a valid microsoft account and password again nothing. HELP PLEASE!!!
My Computer
System One
-
- OS
- windows 8