Hi,
For the past few weeks I have been getting this weird occurrence every time I try to install & update my Windows 8.1 64x-based System. No matter what update it is (except for the security updates) I get a black screen whenever i reset my computer and log back in. The mouse just shows up periodically and seems to be loading something; based on the fact that the loading cursor is being shown. I've waited hours before and nothing shows up. Only way to get my computer back to working order is by loading a system restore point.
Any idea what could be causing this?
P.S. I should also note that a white computer icon shows on the bottom left of my screen after updating as well. It comes and goes just like my cursor.
Thanks in advance!
For the past few weeks I have been getting this weird occurrence every time I try to install & update my Windows 8.1 64x-based System. No matter what update it is (except for the security updates) I get a black screen whenever i reset my computer and log back in. The mouse just shows up periodically and seems to be loading something; based on the fact that the loading cursor is being shown. I've waited hours before and nothing shows up. Only way to get my computer back to working order is by loading a system restore point.
Any idea what could be causing this?
P.S. I should also note that a white computer icon shows on the bottom left of my screen after updating as well. It comes and goes just like my cursor.
Thanks in advance!
My Computer
System One
-
- OS
- Windows 8.1 x64
- Browser
- Waterfox/Firefox
- Antivirus
- Kaspersky PURE 3.0