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Black display after idle (random)


rock1m1

New Member
Posts
17
#1
Sometimes I come back to my PC after a while, turn on my monitor and my screen is black even though my monitor is getting the power. I press everything, move my mouse nothing happens. My computer is powered on and it not in sleep state.

I made sure I have the high performance setting in the power options and even double checked to turn off options like 'turn off display' and 'sleep'.

Not sure why it happens and happens so randomly. I have searched similar threads here, but couldn't find a proper solution to this. The only thing i can do is a hard reset.

My specs (everything including the bios is updated)

MSI Z87 G 43 Gaming motherboard
Core i5 4670
Sapphire TriX R9 290 OC
8GB RAM
Win 8.1

Help would be really appreciated, thank you
 

My Computer

System One

  • OS
    Windows 8.1

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#2
Sounds like it could be the ACPI or chipset drivers. Have you tried re-installing them?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.