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Solved Asus Zenbook scroll stopped after formatting

kokospalme

New Member
Hello. Ever since I bought my Asus Zenbook UX32Aback in 2013 there have been the problem that the scroll stops working after sleeping, but a restart would fix it.
In the summer I formatted my computer to start all over when I started on my Master. My problem now is that the scroll is absolutly gone after the formatting. I have tried to update my Asus Smart Gesture and the ATK, but it didn't help and I cant find any other solutions on the forums so I hope, that some of you could help me.


Asus Smart Gesture are version 2.2.7 and the ATK Package are version 1.0.0031

Pictures from Control Panels Programs and Task Manager are attached
 

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My Computer

System One

  • OS
    Windows 8.1

midou35000

Coming Over
VIP Member
Power User
Hi,
Have you tried completely removing the program with a 3rd party uninstaller like Revo. Maybe the formatting messed up with your config files which makes removing it with windows default uninstaller totally useless. Download Revo uninstaller from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Once you have it installed open it and search up for Smart Gesture program and doule click it, Make you sure you tick advanced search so it can find all the leftover files. Restart your windows then download smart gesture from here: ASUS Smart Gesture (Touchpad Driver) - Free download and software reviews - CNET Download.com and install it. Tell me if that helped you out.

Alex.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015

midou35000

Coming Over
VIP Member
Power User
Hi Alex. Thanks for your reply.
First when I tried it out it didn't help, but when I was about to answar you it started working!
Thank you so much!
Glad I helped :), enjoy.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015

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