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Asus S56C BSOD: DRIVER_POWER_STATE_FAILURE


garrets

New Member
Posts
1
#1
My wife has an Asus S56C which is about 6 months old. For the last 4-5 days, it has been blue screening with the error DRIVER_POWER_STATE_FAILURE. I think it is triggered by coming out of a sleep state and then opening Google Chrome. I have tried to isolate the issue to a certain driver but am having difficulty...she hasn't installed any new drivers recently. Windows did do an update on the 10th, but she says it has been happening since before that.

Thanks for the help, I've attached my logs.
 

My Computer

System One

  • OS
    Windows 8 x64

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
All of the memory dumps point at your Intel Rapid Storage Technology (RST) driver - iaStorA.sys

The MSINFO32 report states that this is a K56CA system - not an S56C system
Asus has both systems, could you please verifier which one we're dealing with here?

These instructions are for the S56CA:
- Go here: ASUSTeK Computer Inc. -Support- Drivers and Download S56CA
- Select your OS from the dropdown box
- Scroll down to the "Other" category and expand it by clicking on the + sign next to it.
- Select the first items (Intel Rapid Storage Technology driver) and download/install it.
- Monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

CBDisk.sys Wed Jan 13 04:15:47 2010 (4B4D8F43)
CallbackDisk Virtual Storage Driver
http://www.carrona.org/drivers/driver.php?id=CBDisk.sys

atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Sun Jul 14 20:14:59.587 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\071413-261765-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:50:18.405[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa80043a5060, fffff801cde967f0, fffffa8009d3b980}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80043a5060, Physical Device Object of the stack
Arg3: fffff801cde967f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8009d3b980, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_iaStorA_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 14 02:45:17.003 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\071313-259406-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]1 days 0:40:46.835[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa80043a4060, fffff801c11abb40, fffffa8007e87bd0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80043a4060, Physical Device Object of the stack
Arg3: fffff801c11abb40, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8007e87bd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  WmiPrvSE.exe
FAILURE_BUCKET_ID: [B]0x9F_3_iaStorA_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 13 01:59:30.638 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\071213-259468-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]1 days 10:40:53.457[/B]
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, fffffa80044ad720, fffff80275c367f0, fffffa80043d3330}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80044ad720, Physical Device Object of the stack
Arg3: fffff80275c367f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80043d3330, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 11 15:13:40.643 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\071113-273578-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 12:52:52.469[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa80043a2060, fffff88002f017f0, fffffa8004029760}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80043a2060, Physical Device Object of the stack
Arg3: fffff88002f017f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8004029760, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_iaStorA_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Sun Jul 14 20:14:59.587 2013 (UTC - 4:00)**************************
[COLOR=RED][B]atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
[COLOR=RED][B]AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)[/B][/COLOR]
excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
btath_a2dp.sys              Thu Jun 21 01:23:44 2012 (4FE2AFE0)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
Rt630x64.sys                Mon Jul 30 12:03:12 2012 (5016B040)
igdkmd64.sys                Tue Jul 31 18:05:35 2012 (501856AF)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
btath_flt.sys               Fri Aug  3 07:09:44 2012 (501BB178)
RTKVHD64.sys                Tue Aug  7 06:49:39 2012 (5020F2C3)
athw8x.sys                  Thu Aug 16 03:01:18 2012 (502C9ABE)
btfilter.sys                Tue Aug 21 23:16:32 2012 (50344F10)
btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
AsusTP.sys                  Mon Oct 29 14:23:54 2012 (508EC9BA)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 13 01:59:30.638 2013 (UTC - 4:00)**************************
MDPMGRNT.SYS                Wed Nov 28 16:07:02 2012 (50B67CF6)
MDFSYSNT.sys                Thu Jan 24 15:08:51 2013 (510194D3)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 11 15:13:40.643 2013 (UTC - 4:00)**************************
[COLOR=RED][B]CBDisk.sys                  Wed Jan 13 04:15:47 2010 (4B4D8F43)[/B][/COLOR]
[/FONT]
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=excsd.sys
http://www.carrona.org/drivers/driver.php?id=excfs.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
AsusTP.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MDPMGRNT.SYS
http://www.carrona.org/drivers/driver.php?id=MDFSYSNT.sys
http://www.carrona.org/drivers/driver.php?id=CBDisk.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)