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Asus laptop refuses to wake from sleep


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1
#1
I don't know if this is a software problem or not, so forgive me if this is the wrong forum to post it on.
My Asus Q301LA refuses to wake from sleep mode if the charger is plugged in and the battery is fully charged. To elaborate, all that happens is the light on the power button comes on, but my screen is still blank. I have to force shutdown or force sleep, remove the charger and then wake it again.

Though it will still come on if the charger is not plugged in when I press the power button or the battery is not fully charged. I recently imported it from the US into India, so is it possible it is a power-related issue? Although I am using a proper voltage converter and adapter.

Thanks.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Q301LA
    CPU
    Intel Core i5 4200U
    Memory
    6GB DDR3
    Graphics Card(s)
    Intel HD 4400
    Screen Resolution
    1366x768

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