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Apps Not Working


bobgunnis

New Member
Posts
1
#1
I have installed Windows 8 Pro and am totally confused because every single time I click on an App, it never works.And advice. I seem to get unable to connect ~~ Try Again ~~ how many more times do I have to try again ??
 

My Computer

System One

  • OS
    Windows 8 Pro

Brink

Administrator
Administrator
mvp
Posts
24,257
#2
Hello Bob, and welcome to Eight Forums.

If you have a 3rd party AV or Firewall program installed, then uninstall/reinstall it. Sometimes updating it to the lasts version will help if it's not already.

Double check to make sure that the Windows Firewall service is set to be Running and Automatic.

If this still doesn't help, then refreshing Windows 8 usually will.


Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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    Integrated Digital Audio (S/PDIF)
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    3 x 27" Asus VE278Q
    Screen Resolution
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    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
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    OCZ Series Gold OCZZ1000M 1000W
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    Thermaltake Core P3
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    Logitech Z625 speaker system,
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    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

gdub

New Member
Posts
8
#3
I have the same issue.

1. Fresh load on WIN 8 Pro, Metro/Modern apps like News, Mail, Financial, Photos, etc worked for about a day or so, then they won't open. Checked screen resolutoin, UAC, and I am not using any AV outside of Win Defender and Win Firewall.

2.Reloaded, complete reinstall of Win 8 Pro, same results, apps worked about a day or so then the regular Metro/Modern apps won't open.

3. Called MS Support and they suggested a WIN 8 Refresh. Did that (it took quite a while) and no change, same apps won't open.

MS has a problem that seems to be affecting a lot of folks, just not everyone is seems. They make us start with the Metro start page, you would think they would have gotten at least that right for everyone. Anyway, I supposedly will get a call from a level 2 support person tonight, but I am more apt I think to get the solution in Eight Forums someday.
 

My Computer

System One

  • OS
    Win 8 RC

gborn

Member
Member
Europe

Posts
41
#4
It seems to me that from "it worked after refreshing" and "it failed suddently", something bad hapended. Did you installed something?
 

My Computer

System One

  • OS
    Win 7/Win 8/Android x86/iOS/OS X

rialcnis

Member
Member
Posts
61
#5
I have the same issue.

1. Fresh load on WIN 8 Pro, Metro/Modern apps like News, Mail, Financial, Photos, etc worked for about a day or so, then they won't open. Checked screen resolutoin, UAC, and I am not using any AV outside of Win Defender and Win Firewall.

2.Reloaded, complete reinstall of Win 8 Pro, same results, apps worked about a day or so then the regular Metro/Modern apps won't open.

3. Called MS Support and they suggested a WIN 8 Refresh. Did that (it took quite a while) and no change, same apps won't open.

MS has a problem that seems to be affecting a lot of folks, just not everyone is seems. They make us start with the Metro start page, you would think they would have gotten at least that right for everyone. Anyway, I supposedly will get a call from a level 2 support person tonight, but I am more apt I think to get the solution in Eight Forums someday.

Im not going to bother with a refresh until there is more information. I can be patient. My gut tells me my system is fine and this is something outside.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    Alienware Area-58
    CPU
    Intell 2,93 i7
    Motherboard
    p6
    Memory
    8gigs
    Graphics Card(s)
    Nvidia gtx 295
    Sound Card
    X-fi extreme
    Monitor(s) Displays
    Dell 27"
    Screen Resolution
    1920 X 1280
    Hard Drives
    6 Seagate Sata 3 external seagate
    Case
    Alienware Area-58
    Cooling
    liquid
    Keyboard
    Logitch G15
    Mouse
    Razer Nagas
    Internet Speed
    18mbs

dirtyvu

New Member
Power User
Posts
1,127
#6
do you have an ATI/AMD graphics card and installed the catalyst driver suite?

recap of the problem: metro apps having difficulty streaming or crashing back to the start screen. a lot of these problems were random. so I was having problems with Skype, Netflix, iHeartRadio, Xbox Music, TuneIn Radio, etc.

it turns out to be the AMD Catalyst 12.6 Legacy Driver for Windows 8!!! Something with the driver is causing the problem! I uninstalled the driver and the entire Catalyst suite and rebooted. The ATI/AMD driver that comes with Windows 8 replaced the 12.6 version and every application started working again!

I have an ATI HD4670 graphics card.

I won't take credit for discovering this. I found it from this link:
Windows 8 Apps (Netflix, Hulu, Youtube, TuneIn) will not - Microsoft Community
 

My Computer

System One

  • OS
    Windows 8.1 Pro

rialcnis

Member
Member
Posts
61
#7
do you have an ATI/AMD graphics card and installed the catalyst driver suite?

recap of the problem: metro apps having difficulty streaming or crashing back to the start screen. a lot of these problems were random. so I was having problems with Skype, Netflix, iHeartRadio, Xbox Music, TuneIn Radio, etc.

it turns out to be the AMD Catalyst 12.6 Legacy Driver for Windows 8!!! Something with the driver is causing the problem! I uninstalled the driver and the entire Catalyst suite and rebooted. The ATI/AMD driver that comes with Windows 8 replaced the 12.6 version and every application started working again!

I have an ATI HD4670 graphics card.

I won't take credit for discovering this. I found it from this link:
Windows 8 Apps (Netflix, Hulu, Youtube, TuneIn) will not - Microsoft Community
Well thats interesting.

In my case I have nvidia card, but an error like this steming from a graphics card driver issue, means some ironing out is necessary.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    Alienware Area-58
    CPU
    Intell 2,93 i7
    Motherboard
    p6
    Memory
    8gigs
    Graphics Card(s)
    Nvidia gtx 295
    Sound Card
    X-fi extreme
    Monitor(s) Displays
    Dell 27"
    Screen Resolution
    1920 X 1280
    Hard Drives
    6 Seagate Sata 3 external seagate
    Case
    Alienware Area-58
    Cooling
    liquid
    Keyboard
    Logitch G15
    Mouse
    Razer Nagas
    Internet Speed
    18mbs

gborn

Member
Member
Europe

Posts
41
#8
do you have an ATI/AMD graphics card and installed the catalyst driver suite?

recap of the problem: metro apps having difficulty streaming or crashing back to the start screen. a lot of these problems were random. so I was having problems with Skype, Netflix, iHeartRadio, Xbox Music, TuneIn Radio, etc.

it turns out to be the AMD Catalyst 12.6 Legacy Driver for Windows 8!!! Something with the driver is causing the problem! I uninstalled the driver and the entire Catalyst suite and rebooted. The ATI/AMD driver that comes with Windows 8 replaced the 12.6 version and every application started working again!

I have an ATI HD4670 graphics card.

I won't take credit for discovering this. I found it from this link:
Windows 8 Apps (Netflix, Hulu, Youtube, TuneIn) will not - Microsoft Community
Well thats interesting.

In my case I have nvidia card, but an error like this steming from a graphics card driver issue, means some ironing out is necessary.
Well, that's not "interesting", it is not unlikely. Here in German Micrsoft Answers Forum we (the mods) are suggesting an uninstall of Nvidia software before Win 8 Upgrade. The reason - beside the simple driver, the installer package came with some additional components - some implemented as services. And we have had cases, where such services had an effect on modern UI or other features.

The best idea is: If malfunctions happens, try to launch msconfig, disable all non microsoft services and auto start elements, and try to reboot. If the malfunction is gone, some non MS services is influenced. Also some third party security tools has side effects to W8 features.

I've written a couple of articles within my blog about upgrade and metro app start problems - but it's useless to point to that - because all articles written in German.
 

My Computer

System One

  • OS
    Win 7/Win 8/Android x86/iOS/OS X

rialcnis

Member
Member
Posts
61
#9
do you have an ATI/AMD graphics card and installed the catalyst driver suite?

recap of the problem: metro apps having difficulty streaming or crashing back to the start screen. a lot of these problems were random. so I was having problems with Skype, Netflix, iHeartRadio, Xbox Music, TuneIn Radio, etc.

it turns out to be the AMD Catalyst 12.6 Legacy Driver for Windows 8!!! Something with the driver is causing the problem! I uninstalled the driver and the entire Catalyst suite and rebooted. The ATI/AMD driver that comes with Windows 8 replaced the 12.6 version and every application started working again!

I have an ATI HD4670 graphics card.

I won't take credit for discovering this. I found it from this link:
Windows 8 Apps (Netflix, Hulu, Youtube, TuneIn) will not - Microsoft Community
Well thats interesting.

In my case I have nvidia card, but an error like this steming from a graphics card driver issue, means some ironing out is necessary.
Well, that's not "interesting", it is not unlikely. Here in German Micrsoft Answers Forum we (the mods) are suggesting an uninstall of Nvidia software before Win 8 Upgrade. The reason - beside the simple driver, the installer package came with some additional components - some implemented as services. And we have had cases, where such services had an effect on modern UI or other features.

The best idea is: If malfunctions happens, try to launch msconfig, disable all non microsoft services and auto start elements, and try to reboot. If the malfunction is gone, some non MS services is influenced. Also some third party security tools has side effects to W8 features.

I've written a couple of articles within my blog about upgrade and metro app start problems - but it's useless to point to that - because all articles written in German.
Thank you. I will look deeper into possible Nvidia issue and check services.

Edit so far have stopped nvidia services with no effect.

Edit : I uninstalled all Nvidia and let windows pick the driver. No effect on my APP connecting problems.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    Alienware Area-58
    CPU
    Intell 2,93 i7
    Motherboard
    p6
    Memory
    8gigs
    Graphics Card(s)
    Nvidia gtx 295
    Sound Card
    X-fi extreme
    Monitor(s) Displays
    Dell 27"
    Screen Resolution
    1920 X 1280
    Hard Drives
    6 Seagate Sata 3 external seagate
    Case
    Alienware Area-58
    Cooling
    liquid
    Keyboard
    Logitch G15
    Mouse
    Razer Nagas
    Internet Speed
    18mbs

Robearl2x

New Member
Posts
1
#10
do you have an ATI/AMD graphics card and installed the catalyst driver suite?

recap of the problem: metro apps having difficulty streaming or crashing back to the start screen. a lot of these problems were random. so I was having problems with Skype, Netflix, iHeartRadio, Xbox Music, TuneIn Radio, etc.

it turns out to be the AMD Catalyst 12.6 Legacy Driver for Windows 8!!! Something with the driver is causing the problem! I uninstalled the driver and the entire Catalyst suite and rebooted. The ATI/AMD driver that comes with Windows 8 replaced the 12.6 version and every application started working again!

I have an ATI HD4670 graphics card.

I won't take credit for discovering this. I found it from this link:
Windows 8 Apps (Netflix, Hulu, Youtube, TuneIn) will not - Microsoft Community
I had a similar problem with the TuneIn radio app not working in Windows eight. Found this solution on this forum. Took your advise and uninstalled my AMD Catalyst Suite. That worked for me. TuneIn works perfectly now. Thanks.
 

My Computer

System One

  • OS
    windows 8

Brink

Administrator
Administrator
mvp
Posts
24,257
#14

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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