mynameisinuse
New Member
- Messages
- 35
Hi guys,
Yesterday I realized that none of my USB ports were working. The last known date they were working was the 9th of December.
My laptop is an MSI GE62 2QL , running on Windows 8.1 64-bit.
Here are some screenshots from Device Manager. I've tried updating the driver software, automatically and manually. I have also tried finding the drivers from Intel's website but I couldn't find anything that worked, or wasn't looking in the right place.

Updating Automatically:

Similar result for the other two.
Updating Manually searching through C:\


I'm currently trying the drivers that MSI provides, but im not sure which one I need. Will update if situation improves.
MSI Global 64
Any help at all would be appreciated. Thanks
Yesterday I realized that none of my USB ports were working. The last known date they were working was the 9th of December.
My laptop is an MSI GE62 2QL , running on Windows 8.1 64-bit.
Here are some screenshots from Device Manager. I've tried updating the driver software, automatically and manually. I have also tried finding the drivers from Intel's website but I couldn't find anything that worked, or wasn't looking in the right place.

Updating Automatically:

Similar result for the other two.
Updating Manually searching through C:\


I'm currently trying the drivers that MSI provides, but im not sure which one I need. Will update if situation improves.
MSI Global 64
Any help at all would be appreciated. Thanks