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A Few BSOD during Gaming and Skype Calls


CaddyQuinn

New Member
Posts
44
#1
Could someone please take a look at my dump files and point me in the right direction for adjusting drivers?

Thanks a ton! View attachment 62371
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi CaddyQuinn ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
[HR][/HR]
Code:
**************************Thu Jun  4 06:57:47.088 2015 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\060315-7421-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 6 days 1:31:33.843
 
*** WARNING: Unable to verify timestamp for win32k.sys
 
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
 
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+127 )
 
BugCheck 1E, {ffffffffc0000005, fffff8039ba4f687, 1, 83}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8039ba4f687, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000000083, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_W
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x1E_c0000005_W_nt!PoIdle
 
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
 
MaxSpeed:     3000
 
CurrentSpeed: 2993
 
  BIOS Version                  A10
 
  BIOS Release Date             12/08/2014
 
  Manufacturer                  Dell Inc.
 
  Product Name                  XPS 8700
 
  Baseboard Product             0KWVT8
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 29 05:25:44.004 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\052815-7406-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 7 days 0:24:26.724
 
Probably caused by : USBXHCI.SYS ( USBXHCI!Isoch_Stage_CompleteTD+bb )
 
BugCheck D1, {100000071, 2, 0, fffff801fd958207}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
Arguments: 
Arg1: 0000000100000071, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff801fd958207, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  dwm.exe
 
FAILURE_BUCKET_ID:  AV_USBXHCI!Isoch_Stage_CompleteTD
 
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
 
MaxSpeed:     3000
 
CurrentSpeed: 2993
 
  BIOS Version                  A10
 
  BIOS Release Date             12/08/2014
 
  Manufacturer                  Dell Inc.
 
  Product Name                  XPS 8700
 
  Baseboard Product             0KWVT8
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 19 17:52:41.848 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\051915-4218-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 15:30:37.568
 
Probably caused by : ntkrnlmp.exe ( nt!KxMcheckAbort+7b )
 
BugCheck 9C, {0, ffffd000cb07ae60, 0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009C]MACHINE_CHECK_EXCEPTION (9c)[/url]
 
Arguments: 
Arg1: 0000000000000000
Arg2: ffffd000cb07ae60
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x9C_GenuineIntel
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9C_GenuineIntel_nt!KxMcheckAbort
 
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
 
MaxSpeed:     3000
 
CurrentSpeed: 2993
 
  BIOS Version                  A10
 
  BIOS Release Date             12/08/2014
 
  Manufacturer                  Dell Inc.
 
  Product Name                  XPS 8700
 
  Baseboard Product             0KWVT8
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[HR][/HR] I took a look at the 3rd party drivers present on your system and nothing looked suspicious. Furthermore, your MSINFO32 report shows that you are facing loads of application crashes. Also, according to the dump files, your system encountered a machine check exception so there are strong indications that this might be related to Hardware.

Kindly follow the below free hardware diagnostics and then report the result back with your next post. Also, during the Prime95 & Intel Burn Test, kindly take a note of the temperatures (Using CoreTemp) and then report them back -
  1. Hardware Diagnostics
  2. http://www.xtremesystems.org/forums...-IntelBurnTest-The-new-stress-testing-program

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

CaddyQuinn

New Member
Posts
44
#3
Hello BlueElvis,

I've gone through several tests in the past, which resulted in no indication of faulty hardware. But I will try out what you have listed again just to be sure...

I did however update my Dell Wireless 1703 driver with the latest updated package I could find. So far I haven't experienced any BSOD, but I want to keep on eye on it for a few days. If this issue is resolved because of that install package, I'll be sure to update the post to include how it was fixed.

Thanks for the reply and help!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#4
Hello BlueElvis,

I've gone through several tests in the past, which resulted in no indication of faulty hardware. But I will try out what you have listed again just to be sure...

I did however update my Dell Wireless 1703 driver with the latest updated package I could find. So far I haven't experienced any BSOD, but I want to keep on eye on it for a few days. If this issue is resolved because of that install package, I'll be sure to update the post to include how it was fixed.

Thanks for the reply and help!
Hi CaddyQuinn ^_^,

Yes, I remember you and your threads. But, don't worry, I will try my best to resolve this issue and bring in cavalry as well if I am not able to handle this ;)

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

CaddyQuinn

New Member
Posts
44
#5
Hey BlueElvis,

I received another BSOD while gaming today... I thought the issue was fixed, but unfortunately not. Attached is my Dump file:


also, I ran FURMARK and took a snap shot of my temps (also attached)...



Side information... I've fixed this issue in the past and didn't have BSOD's for awhile... had to be months I believe. Something must have happened, maybe a graphics card driver update or wifi driver update that put me back where I was in the past.

Appreciate the help.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#6
Hi CaddyQuinn ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
[HR][/HR]
Code:
**************************Wed Jun 10 05:35:37.759 2015 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\060915-4578-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 5 days 4:37:03.479
 
Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkWaitForVerticalBlankEventInternal+3d2 )
 
BugCheck 139, {3, ffffd000910115a0, ffffd000910114f8, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000910115a0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000910114f8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  dwm.exe
 
FAILURE_BUCKET_ID:  0x139_3_dxgkrnl!DxgkWaitForVerticalBlankEventInternal
 
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
 
MaxSpeed:     3000
 
CurrentSpeed: 2993
 
  BIOS Version                  A10
 
  BIOS Release Date             12/08/2014
 
  Manufacturer                  Dell Inc.
 
  Product Name                  XPS 8700
 
  Baseboard Product             0KWVT8
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
As usual we are getting random exceptions.

What I find strange is that 3 of the temperature monitors of the system (According to the pic) are showing wrong information. One counter is showing temperature in negative which is not possible, the other two are showing temperature of 128 degree celsius which I cannot believe.

What values is CoreTemp (Which I suggested previously) showing? Is it also showing similar values?

As of now, see if you are able to reduce the occurrences of the BSOD by pointing a table fan directly at the CPU. I have called in the cavalry but he might be a bit late since he is having problems with his system.

Let me know how it goes ^_^

Oh and yea, thanks for the shoutout on Twitter!


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#7
The temps on HWMonitor are extreme - 128ºC!!!
Does the system feel hot to you?
Unplug the system from the wall, open the case, and CAREFULLY feel around inside (don't touch anything, just get close).
If it's 128ºC, you'll feel the heat radiating before you burn yourself.
Again, BE CAREFUL!!! You can get 2nd and 3rd degree burns if you're not careful (I burnt myself this way).

Ensure that you have all available Windows Updates. Many Windows Update failures in the WER section of MSINFO32.
Please post over in the Windows Updates & Activation forum if you continue to have problems with it.

The pattern of the dump files looks like hardware or low-level driver problems. I'm particularly concerned that sensors are reporting extremely high and extremely low temps at the same time. Please run these free hardware diagnostics: Hardware Diagnostics
In particular, please be sure to run the Prime95 Blend test (also run the Small FFT's and Large FFT tests) along with the Intel CPU test.

Here's the canned speech about this pattern of errors:
Out of 5 memory dumps there were 4 different BSOD (aka STOP or BugCheck) error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics
Your BIOS dates from 2014. The version number is A10. Update it if there is a newer version at the Dell support website for your system.

Interesting to note is the STOP 0x9C - Machine Check Exception error. This STOP error was deprecated when Vista came out. It was replaced by STOP 0x124.

USB audio is a known problem area when dealing with BSOD's. Please uninstall the software for your USB audio device and then physically remove the device from the system. Then test to see if the BSOD's continue. Feel free to reinstall the USB audio device (using the latest, Win8.1 compatible drivers) once you've finished testing.

Bluetooth drivers appear to date from 2012 to 2014. Older bluetooth drivers (Win8 versions) sometimes have BSOD problems with Win8.1 systems. Please be sure that you have the latest, Win8.1 compatible bluetooth drivers for your system.

If all of this doesn't nail down the problem, then try running Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Jun  9 20:05:37.759 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060915-4578-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]5 days 4:37:03.479[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!DxgkWaitForVerticalBlankEventInternal+3d2 )[/B]
BugCheck [B]139, {3, ffffd000910115a0, ffffd000910114f8, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000910115a0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000910114f8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]0x139_3_dxgkrnl!DxgkWaitForVerticalBlankEventInternal[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  4 09:49:25.780 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060415-4359-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 12:15:05.501[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!KiRetireDpcList+d1 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff80382527eb1, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80382527eb1, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!KiRetireDpcList[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  3 21:27:47.088 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060315-7421-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]6 days 1:31:33.843[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!PoIdle+127 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8039ba4f687, 1, 83}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8039ba4f687, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000000083, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_W
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_W_nt!PoIdle[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 28 19:55:44.004 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052815-7406-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]7 days 0:24:26.724[/B]
Probably caused by :[B]USBXHCI.SYS ( USBXHCI!Isoch_Stage_CompleteTD+bb )[/B]
BugCheck [B]D1, {100000071, 2, 0, fffff801fd958207}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000100000071, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff801fd958207, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_USBXHCI!Isoch_Stage_CompleteTD[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 19 08:22:41.848 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051915-4218-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 15:30:37.568[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KxMcheckAbort+7b )[/B]
BugCheck [B]9C, {0, ffffd000cb07ae60, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009C]MACHINE_CHECK_EXCEPTION (9c)[/url]
Arguments: 
Arg1: 0000000000000000
Arg2: ffffd000cb07ae60
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x9C_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9C_GenuineIntel_nt!KxMcheckAbort[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Jun  9 20:05:37.759 2015 (UTC - 4:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
lvbflt64.sys                Mon Oct 22 22:10:38 2012 (5085FC9E)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
TeeDriverx64.sys            Tue Jul  2 14:38:08 2013 (51D31E10)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
point64.sys                 Thu Dec 12 08:16:17 2013 (52A9B721)
dc3d.sys                    Thu Dec 12 08:16:35 2013 (52A9B733)
btath_bus.sys               Mon Jan 20 09:20:21 2014 (52DD30A5)
RzMaelstromVAD.sys          Fri May 23 06:34:44 2014 (537F2444)
atikmpag.sys                Fri Jul  4 21:26:52 2014 (53B7545C)
atikmdag.sys                Fri Jul  4 21:39:13 2014 (53B75741)
btfilter.sys                Wed Sep 24 05:52:52 2014 (54229474)
athwbx.sys                  Fri Oct 17 03:16:51 2014 (5440C263)
btath_avdt.sys              Wed Oct 22 04:03:05 2014 (544764B9)
btath_a2dp.sys              Wed Oct 22 04:26:35 2014 (54476A3B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  4 09:49:25.780 2015 (UTC - 4:00)**************************
btfilter.sys                Thu Apr 24 23:01:52 2014 (5359D020)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 28 19:55:44.004 2015 (UTC - 4:00)**************************
athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
paeusbaudio_x64.sys         Tue Apr  8 08:59:10 2014 (5343F29E)
paeusbaudioks_x64.sys       Tue Apr  8 08:59:25 2014 (5343F2AD)
paeusbaudiodsp_x64.sys      Wed Jul 16 17:54:52 2014 (53C6F4AC)
[/font]
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=RzMaelstromVAD.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=paeusbaudio_x64.sys
http://www.carrona.org/drivers/driver.php?id=paeusbaudioks_x64.sys
http://www.carrona.org/drivers/driver.php?id=paeusbaudiodsp_x64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
44
#8
Hello Bluelvis and Usasma,

First off thank you both for the detailed responses. I found the reason for the extremely high numbers, it was because HWMonitor had to be updated. Everything looked normal after the update. I will work on running the hardware tests again and give you folks a snap shot of the temps.

Tying this back with my previous posts about a year ago, I think I was having difficulties with my video card driver and bluetooth wifi driver. I remember solving this issue before in the past and went without a blue screen for a long time. I think that may be my area of focus for the problems, because I remember testing CPU and Memory pretty heavily. I have visited the Dell website several times to update my drivers and search for Windows updates each time I'm on my comp.

Should I go through this list of driver links too (over time)? I think it'd be smart to take this slow and steady and change one thing at a time. \

Just wanted to give you folks an update that the temps probably won't be an area of focus in the future because of out of date programs giving false numbers. I hope we can narrow down this problem together. My gut is saying it's wifi or video card driver install problems like last time.

Is there a good / trusted method for installing a driver? The method I used this last time (I believe) for the video driver was:

Download driver from Dell website
CC cleaner
Extract to Desktop
Uninstall Video Driver
Update Video Driver (select browse computer for latest driver update)
CC cleaner
Restart


Thanks again for all the help


-Stephen
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#9
Quite frankly, I believe that the days of those sort of driver problems are over.
Now I just suggest uninstalling and rebooting - then install the updated drivers.
It won't hurt to use CCleaner - but stay away from the registry cleaner.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
44
#10
Hello All,

So far I haven't had a BSOD in a 3-4 days... I'll keep an eye on it and report back if I come across another Blue screen...

As far as a solution for now, I think it was the driver for Radeon HD 7570 that was being picky along with the possibility that the Wifi driver was picky also...

Those are the only two things I worked on really and finally after choosing to let windows install the correct driver from a desktop full of different driver downloads (one from Dell, the other from AMD), I seem to be BSOD free for the time being.

I appreciate the help. If I run into another BSOD, I'll be back to report.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome
Posts
44
#11
I think I jinxed myself !

Received a BSOD today and it looks like it's blaming AMD Graphics driver?

Here's the dump files... let me know what you'd like from me next... Or I'll get started on the testing again.

Appreciate the help thus far.


-Stephen
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#12
Looks like hardware/low-level drivers, may have some networking involvement.
Bluetooth drivers date from before 8.1 - please update to the latest Bluetooth drivers
Update wired and wireless drivers (just in case).

Can't find any search results for iufqvt.sys - ?possibly malware?
Nor could I find it in the MSINFO32 report
Please scan the system in order to rule this out. Use something other than MalwareBytes (as it's in the dumps also).

Run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Jun 25 20:14:29.452 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062515-5000-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]11 days 8:13:12.172[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KeAccumulateTicks+162 )[/B]
BugCheck [B]A, {fffff80386a31d40, d, 0, fffff8038444fcf2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: fffff80386a31d40, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8038444fcf2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_nt!KeAccumulateTicks[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 12 12:21:38.877 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061215-4453-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 1:24:23.598[/B]
*** ERROR: Module load completed but symbols could not be loaded for wfplwfs.sys
*** WARNING: Unable to verify timestamp for Rt630x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
Probably caused by :[B]NETIO.SYS ( NETIO!KfdClassify2+e9 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff800e514b549, ffffd000eb529138, ffffd000eb528940}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800e514b549, The address that the exception occurred at
Arg3: ffffd000eb529138, Exception Record Address
Arg4: ffffd000eb528940, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_NETIO!KfdClassify2[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 12 09:33:06.277 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061215-7421-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 12:40:12.997[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiSwitchPriQueue+7d )[/B]
BugCheck [B]A, {0, 2, 0, fffff80146f86989}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80146f86989, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  ProjectZomboid
FAILURE_BUCKET_ID: [B]AV_nt!KiSwitchPriQueue[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 11 15:38:10.498 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061115-7671-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]1 days 18:59:13.219[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+6b44f )[/B]
BugCheck [B]133, {0, 501, 500, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x133_DPC_tcpip+6b44f[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Jun 25 20:14:29.452 2015 (UTC - 4:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AtihdWB6.sys                Sat Jun 22 22:19:48 2013 (51C65B44)
TeeDriverx64.sys            Tue Jul  2 14:38:08 2013 (51D31E10)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
point64.sys                 Thu Dec 12 08:16:17 2013 (52A9B721)
dc3d.sys                    Thu Dec 12 08:16:35 2013 (52A9B733)
btath_bus.sys               Mon Jan 20 09:20:21 2014 (52DD30A5)
RzMaelstromVAD.sys          Fri May 23 06:34:44 2014 (537F2444)
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
btfilter.sys                Wed Sep 24 05:52:52 2014 (54229474)
iufqvt.sys                  Tue Oct 14 09:48:08 2014 (543D2998)
athwbx.sys                  Fri Oct 17 03:16:51 2014 (5440C263)
btath_avdt.sys              Wed Oct 22 04:03:05 2014 (544764B9)
btath_a2dp.sys              Wed Oct 22 04:26:35 2014 (54476A3B)
MBAMSwissArmy.sys           Thu Jan  8 21:45:43 2015 (54AF40D7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 12 12:21:38.877 2015 (UTC - 4:00)**************************
AMDACPKSL.SYS               Sat Jun 21 22:31:43 2014 (53A6400F)
AtihdWB6.sys                Sat Jun 21 22:32:00 2014 (53A64020)
atikmpag.sys                Thu Nov 20 21:08:54 2014 (546E9EB6)
atikmdag.sys                Thu Nov 20 21:30:27 2014 (546EA3C3)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 12 09:33:06.277 2015 (UTC - 4:00)**************************
lvbflt64.sys                Mon Oct 22 22:10:38 2012 (5085FC9E)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
[/font]
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=RzMaelstromVAD.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
iufqvt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
44
#13
Hello USASMA and BlueElvis,

I have run the security scans and have only removed 'potentially unwanted applications'. I then ran verifier for around 7-8 BSOD's and have uploaded the dump files.

Please let me know if you'd like anymore information from me. Thanks!

-Stephen
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#14
Memory dumps point at video.

Update BIOS/UEFI (currently at version A10), it dates from 2014
Can't recall if I brought this up previously.

Update video drivers - yours date from 2013

If BSOD's continue after that, then I'd suggest trying another video card.

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Jun 29 20:36:02.359 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062915-13437-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 0:08:05.120[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+722729 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff801f2d91729, ffffd00023121508, ffffd00023120d10}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801f2d91729, The address that the exception occurred at
Arg3: ffffd00023121508, Exception Record Address
Arg4: ffffd00023120d10, Context Record Address
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
FAILURE_BUCKET_ID: [B]AV_VRF_atikmdag+722729[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 20:00:09.069 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062915-11625-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 0:11:19.830[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+722729 )[/B]
BugCheck [B]3B, {c0000005, fffff8005c547729, ffffd000325a1ed0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8005c547729, Address of the instruction which caused the bugcheck
Arg3: ffffd000325a1ed0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_VRF_atikmdag+722729[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 19:48:15.858 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062915-15796-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 0:15:42.619[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+723178 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8018f752178, ffffd000210ce218, ffffd000210cda20}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8018f752178, The address that the exception occurred at
Arg3: ffffd000210ce218, Exception Record Address
Arg4: ffffd000210cda20, Context Record Address
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
FAILURE_BUCKET_ID: [B]AV_VRF_atikmdag+723178[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 19:32:00.086 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062915-7578-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 0:08:15.843[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+72336a )[/B]
BugCheck [B]3B, {c0000005, fffff800aedc336a, ffffd000237dc440, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800aedc336a, Address of the instruction which caused the bugcheck
Arg3: ffffd000237dc440, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_VRF_atikmdag+72336a[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 19:23:09.097 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062915-13406-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 0:14:40.857[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+722729 )[/B]
BugCheck [B]3B, {c0000005, fffff80114589729, ffffd000207da6d0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80114589729, Address of the instruction which caused the bugcheck
Arg3: ffffd000207da6d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_VRF_atikmdag+722729[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 16:49:40.112 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062915-4984-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 0:08:55.841[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!PoIdle+127 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff803aae4f687, 1, 83}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803aae4f687, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000000083, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_W
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_W_nt!PoIdle[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 13:15:27.267 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062915-4359-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]1 days 22:26:06.988[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+1b51c )[/B]
BugCheck [B]139, {3, ffffd000234dd3f0, ffffd000234dd348, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000234dd3f0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000234dd348, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 27 14:48:37.013 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062715-4609-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]1 days 18:33:51.668[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B]
BugCheck [B]139, {3, fffff800d86f0850, fffff800d86f07a8, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff800d86f0850, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff800d86f07a8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A10
  BIOS Release Date             12/08/2014
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
  Baseboard Product             0KWVT8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Jun 29 20:36:02.359 2015 (UTC - 4:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AtihdWB6.sys                Sat Jun 22 22:19:48 2013 (51C65B44)
TeeDriverx64.sys            Tue Jul  2 14:38:08 2013 (51D31E10)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
btath_bus.sys               Mon Jan 20 09:20:21 2014 (52DD30A5)
RzMaelstromVAD.sys          Fri May 23 06:34:44 2014 (537F2444)
XtuAcpiDriver.sys           Thu Feb 26 07:51:57 2015 (54EF16ED)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 19:48:15.858 2015 (UTC - 4:00)**************************
cpuz138_x64.sys             Thu Feb 26 02:04:34 2015 (54EEC582)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 19:23:09.097 2015 (UTC - 4:00)**************************
MBAMSwissArmy.sys           Mon Apr 13 15:29:19 2015 (552C190F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 16:49:40.112 2015 (UTC - 4:00)**************************
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 29 13:15:27.267 2015 (UTC - 4:00)**************************
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
MBAMSwissArmy.sys           Thu Jan  8 21:45:43 2015 (54AF40D7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 27 14:48:37.013 2015 (UTC - 4:00)**************************
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
btfilter.sys                Wed Sep 24 05:52:52 2014 (54229474)
athwbx.sys                  Fri Oct 17 03:16:51 2014 (5440C263)
btath_avdt.sys              Wed Oct 22 04:03:05 2014 (544764B9)
btath_a2dp.sys              Wed Oct 22 04:26:35 2014 (54476A3B)
[/font]
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=RzMaelstromVAD.sys
XtuAcpiDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
44
#15
Thanks for the quick reply! I have the latest Bios - A10, I believe... and I can't find a later version for my system. That's good information though and I'll continue to look around.

I've updated my graphics driver about 5 times and have still been unsuccessful. I'll keep trying different methods and testing it out over the course of a few weeks. I'll do this before buying a new card because I want to make sure it's the card that is faulty.

Or I could have someone look at the system....

I'll report back on what I find. Thanks again!

-Stephen
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome
Posts
44
#16
Hello all,

Sorry for the delay.... I've still been receiving BSODs while gaming and one was particularly interesting. This blue screen, my computer crashed but froze the game. After a few minutes, the screen when to checkered, multi-colored pixels, and flashed a few times before turning into a smeared BSOD.

I have a new video card on the way so I can test the card. I will report my findings back to this thread for the viewers.

Thanks for all the help ya'll.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#17
I'd suggest starting a new topic in order to get another helper to see what they can find.
Please be advised that I no longer reply to topics here.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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