Hi
I have a dell windows 8.1. Everything has been fine for a long time and now... no sound. I must admit to never really understanding how sound works on my laptop. After some fiddling around I managed to get some sound - but only when speakers are plugged into the headphone socket. Now my PC controls make no difference to the volume. I think the ss below suggests that I want the sound to go through the 'speakers headphones' but the sound level meter says its using the communications headphones.
This is what I have for my sound card.
The same happens when I stream audio - only works if headphones connected and no control over the column from pc.
Lastly, when I right click on the top one and click test it says 'failed to play test tone'
Can anyone help please?
Many thanks
E
I have a dell windows 8.1. Everything has been fine for a long time and now... no sound. I must admit to never really understanding how sound works on my laptop. After some fiddling around I managed to get some sound - but only when speakers are plugged into the headphone socket. Now my PC controls make no difference to the volume. I think the ss below suggests that I want the sound to go through the 'speakers headphones' but the sound level meter says its using the communications headphones.
This is what I have for my sound card.
The same happens when I stream audio - only works if headphones connected and no control over the column from pc.
Lastly, when I right click on the top one and click test it says 'failed to play test tone'
Can anyone help please?
Many thanks
E
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- PC/Desktop