Windows 8 and 8.1 Forums


Dolby Advanced Audio Problem after 8.1

  1. #11


    Quote Originally Posted by Lowgroundflyer View Post
    Finaly here we have the solving problem solution:

    You must uninstall your current audio driver and replace with the newest driver. Beware who the manufacture is.

    In my case i have the Conexant audio HD driver.

    Do not forget to uninstall the Dolby software too.

    In my case i have Dolby Advanced Audio V2.

    then go to : Conexant Audio Software for Windows 8.1 (64-bit), 8 (64-bit) - Notebook , thatīs the Conexant,
    and : http://support.lenovo.com/en_US/down...DocID=DS032125 , thatīs the Dolby soft.

    Download them.

    In simple stepīs:

    1. Uninstall the audio driver ( in device manager search for audio driver - look after the speaker icon )
    DO NOT Uninstall the the speaker driver - it is difference, because ( in my case I have ) there are 2 driverīs
    making the basic audio work. First is the audio driver for software solution, and speaker driver for speaker solution

    Maybe some PCīs have one or two drivers for the audio. btw.

    2. Restart
    3. Uninstall the Dolby Adv....
    4. Restart
    5. Install the new Conexant audio driver from web above
    6. Restart
    7. Install the Dolby Adv.... driver from web above
    8. Restart
    9. Enjoy

    For those who are live sensitive from detailīs : the joke

    Windows 8 has writen that the version of Conexant has no need to upgrade the driver ( 8.54.44.52 ) on the support site is version 8.54.48.0 ( hint )

    I'll try this once I get home. Hope this will work. I am planning to buy new speakers but it feels so bad not having dolby around. Sounds system doesn't sound right.

      My System SpecsSystem Spec

  2. #12


    Posts : 2
    windows 8


    i have a acer laptop ASPIRE V5-471G win8 after upgrading to win8.1 my dolby advance audio v2 is not runnning and i cant costumized T^T who knows how to make it working ? helpppppp i have a realtek HD audio driver i downloaded already to the manufacturer the driver for win8.1 but it is still the same
      My System SpecsSystem Spec

  3. #13


    Quote Originally Posted by Aljurmapandi View Post
    i have a acer laptop ASPIRE V5-471G win8 after upgrading to win8.1 my dolby advance audio v2 is not runnning and i cant costumized T^T who knows how to make it working ? helpppppp i have a realtek HD audio driver i downloaded already to the manufacturer the driver for win8.1 but it is still the same
    In the downloaded zip file, find PCEE4 folder, you have the installers in it for Dolby Home Theatre and Dolby Advanced Audio v2.
    Click image for larger version
    Click image for larger version
      My System SpecsSystem Spec

  4. #14


    Posts : 1
    Windows 8.1


    I have a lenovo ideapad flex 15 and i have managed to install Dolby advanced audio v2 but it will not process the sound, the software doesn't work. This is a replacement laptop and my previous laptop had advanced audio v2 and worked, but that was preinstalled. This laptop did not have it preinstalled when i received it but i found it in the d drive which contained the drivers. I installed it and now i have this problem. I apologize if this in the wrong thread as i am new to the forum scene.

    Any help is much appreciated.
      My System SpecsSystem Spec

  5. #15


    Posts : 2
    windows 8


    Quote Originally Posted by brummyfan View Post
    Quote Originally Posted by Aljurmapandi View Post
    i have a acer laptop ASPIRE V5-471G win8 after upgrading to win8.1 my dolby advance audio v2 is not runnning and i cant costumized T^T who knows how to make it working ? helpppppp i have a realtek HD audio driver i downloaded already to the manufacturer the driver for win8.1 but it is still the same
    In the downloaded zip file, find PCEE4 folder, you have the installers in it for Dolby Home Theatre and Dolby Advanced Audio v2.
    Click image for larger version
    Click image for larger version
    i have done this but not success (
      My System SpecsSystem Spec

  6. #16


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I had to also use the Realtek drivers provided by Acer to make mine work on V3 model. Could not use any updated drivers from Realtek.
      My System SpecsSystem Spec

  7. #17


    Posts : 1
    Windows 7


    I think that this is going to help you. I had the exact same problem and when I downgraded to Windows 7 again, this file showed up.

    https://www.mediafire.com/?pjr8cs4sso7r59q
      My System SpecsSystem Spec

  8. #18


    Here's what worked for me....you have to run the compatibility settings to run like Win7. (8.1) Type "mad" without quotes from start page to search...the first hit is -Run programs for previous versions of windows. run wizard for Dolby profile and Demo. Or any other way you can get to it, I'm sure there's more than one. Now I did this even after making sure I did have the conextant driver installed and tried to reinstall Dolby advanced audio v.2 and getting error at startup saying it couldn't start program.
      My System SpecsSystem Spec

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