Windows 8 and 8.1 Forums


Facebook app won't login

  1. #1


    Posts : 5
    Win 8.1

    Facebook app won't login


    Hi everybody, I am running win 8.1 and used the Facebook app for a while the I stopped using it. When I tried to login again after a while I can't login and it shows me an error !!! What should I do ? Thanks
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  2. #2


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Can you uninstall it, then install from the store again?
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  3. #3


    Posts : 5
    Win 8.1


    Yes I tried doing that but the same problem
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  4. #4


    Posts : 1,720
    Windows 8.1 Pro


    ​Have you changed your credentials since using the app last? If so, check Credential Manager for Facebook and clear them, then try logging in fresh.
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  5. #5


    Posts : 5
    Win 8.1


    Thanks for responding but it doesn't work too !
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  6. #6


    Hello, foufoutech. Welcome to Windows EightForums.

    Is everything ok in the Charms Bar settings?

    You may want to look through these:

    Apps and tiles not working tutorial list:
    Apps and Tiles Not Working or Responding: Fix in Windows 8
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  7. #7


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    If it doesn't work past that, you may have to contact the manufacturer of the app
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  8. #8


    Posts : 1,720
    Windows 8.1 Pro


    ​... could have been something on Facebook's end as well...
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  9. #9


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Restart the computer. Ensure you can log in to facebook via the web browser.

    If the app requires additional permissions in order to access it from facebook, you'll need to set those.
    In other words:
    If you've made no setting changes in facebook AND you previously had access to facebook via the app, this should not apply to you.
    However, if you've never had access to facebook via the app, or you've potentially changed a facebook setting further protecting your account, or limiting access to it, then the likely explanation would be a facebook setting restricting access.

    Sometimes you have to approve an app to access facebook, but usually the app does that by itself after you enter in the credentials. I thought there was a section to allow access from windows phone, or iPhone, etc. somewhere in there.

    Other than that, I just don't know
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  10. #10


    UK
    Posts : 283
    Windows 8.1


    Not sure if this will work

    log into facebook in your browser
    go to settings
    go to security settings

    look under trusted browsers, here you should see 'Facebook for Windows', remove these then try again

    when you try again it should think you haven't used the app before and ask you to authorise it
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Facebook app won't login
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