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but, why my laptop keep freezing, normally occur after startup at the login and at desktop, even not running any task. i make a format many time, after a week, it occur again and usually i make hard restart but nothing solved, keep freezing..

(apologize for bad grammar) hi, im new here.. please help me if you has a solution for my problem, my laptop is preinstalled with windows 8.1 with bing x64, i upgraded to windows 10 and found much disaster to my laptop, i want to revert back to my windows 8.1 with bing but the revert is cant...