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I have just been informed by Samsung that their sync software Smart Switch does not work on Windows 8.1 It works on Windows 8 but they aren't going to make it compatible with 8.1. has anybody come up against this problem? The only help I was offered by Samsung was to contact Microsoft with a...

Hi CountMike, I have tried Major Geeks and when I run it on the Win7 laptop it comes up with the driver and it is called CD-ROM Drive and 6.1.7601.17514. However when I run Double Driver on the Win 8.1 it does not show any CD-ROM Drive entry (I did try a restore of the Win7 CD-ROM driver on the...

Yes I tried going back to the manufacturer and they said that there isn't a driver for it as it is included in Windows, as indeed it is for up to Win 7. Do you know of a way to get the driver out of a win 7 installation to copy the over to Win 8.1?

thanks for that suggestion, hadn't thought of an external supply. However it doesn't change the problem. I connected the bluray device to a mains USB power supply and then connected the data cable to the laptop. It came back with the same response. To my mind it seems to be more about drivers...

I have an external Bluray/DVD drive (ODP1201=S3-B) that works perfectly on Windows 7 but is not recognised by my new laptop which has Windows 8.1 64 bit. Can anybody explain why this is and what I do to get pass it, or is this a problem with Windows 8.1? The device is listed in Win 7 as "hp bd...